2,272 tickets1-100

Re: > How do I pick the right size? Not sure about your size? You can check our Size Guide to find your ...

chloe khellafi · chloetrousdale@icloud.com · Gorgias #217442018

closed
Opened
20 Apr 2026, 03:45
Closed
20 Apr 2026, 04:18
Assignee
Unassigned
customer caresiztrianglai_handoverchannel-chat

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  1. CUSTOMER2026-04-20 03:45:35· chat/gorgias_chat
    > How do I pick the right size? Not sure about your size? You can check our Size Guide to find your perfect fit 💕 Still have questions? I’m here to help! > Yes I’m connecting you with our Support Team for tailored sizing advice. Please stay in the chat, a specialist will take over shortly.
  2. AGENT2026-04-20 03:45:49· chat/helpdesk
    Hi!
  3. CUSTOMER2026-04-20 03:45:55· chat/gorgias_chat
    hI!
  4. AGENT2026-04-20 03:46:02· chat/helpdesk
    You’ve reached our live chat. I'm Mavi, and I'd be happy to assist you today!
  5. CUSTOMER2026-04-20 03:46:17· chat/gorgias_chat
    im a 32d/ 34c and wasn't sure if I should get a size small or medium
  6. AGENT2026-04-20 03:46:52· chat/helpdesk
    Let me help you with sizing! Which style were you interested in? :)
  7. CUSTOMER2026-04-20 03:47:40· chat/gorgias_chat
    triangle top!
  8. AGENT2026-04-20 03:47:48· chat/helpdesk
    Fab choice!
  9. AGENT2026-04-20 03:48:00· chat/helpdesk
    What's your usual top size in clothing?
  10. CUSTOMER2026-04-20 03:48:06· chat/gorgias_chat
    small
  11. AGENT2026-04-20 03:48:23· chat/helpdesk
    Noted. For me to better guide you with sizing, I will need your exact measurements. Do you have a cloth measuring tape handy?
  12. CUSTOMER2026-04-20 03:48:30· chat/gorgias_chat
    yes
  13. AGENT2026-04-20 03:48:40· chat/helpdesk
    Great!
  14. AGENT2026-04-20 03:48:52· chat/helpdesk
    May I have your size in cm for your bust and underbust, please? Let me give you tips on how to get the measurements correctly.
  15. AGENT2026-04-20 03:49:02· chat/helpdesk
    - For the bust: wrap the measuring tape around the most protruding part of the bust. - For the underbust: allow the tape to slide to its most comfortable yet snug position around the ribcage. This is where the band of the bra normally sits.
  16. AGENT2026-04-20 03:51:28· chat/helpdesk
    I just want to check if you’re still there?
  17. CUSTOMER2026-04-20 03:53:11· chat/gorgias_chat
    59.7 underbusr
  18. CUSTOMER2026-04-20 03:53:13· chat/gorgias_chat
    yes!
  19. CUSTOMER2026-04-20 03:53:15· chat/gorgias_chat
    measuring
  20. AGENT2026-04-20 03:53:30· chat/helpdesk
    May I ask what kind of tape are you using?
  21. CUSTOMER2026-04-20 03:54:19· chat/gorgias_chat
    not sure its in inches
  22. AGENT2026-04-20 03:54:39· chat/helpdesk
    Can you send a picture of it, please?
  23. CUSTOMER2026-04-20 03:54:50· chat/gorgias_chat
    on the back it states 77.5 cm but chat got said 59.7 lol
  24. AGENT2026-04-20 03:55:13· chat/helpdesk
    Oh, okay.
  25. AGENT2026-04-20 03:55:28· chat/helpdesk
    How about your bust?
  26. CUSTOMER2026-04-20 03:55:37· chat/gorgias_chat
    93.5
  27. AGENT2026-04-20 03:56:56· chat/helpdesk
    Based on your measurements, the closest size would be the M top.
  28. CUSTOMER2026-04-20 03:57:14· chat/gorgias_chat
    thank you!
  29. CUSTOMER2026-04-20 03:57:30· chat/gorgias_chat
    while im here what should I get for bottoms
  30. AGENT2026-04-20 03:57:36· chat/helpdesk
    You're welcome! Do you need help sizing your bottoms?
  31. AGENT2026-04-20 03:57:46· chat/helpdesk
    Let me check that as well!
  32. CUSTOMER2026-04-20 03:57:50· chat/gorgias_chat
    yes
  33. AGENT2026-04-20 03:57:59· chat/helpdesk
    What's your usual size in general bottom?
  34. CUSTOMER2026-04-20 03:58:04· chat/gorgias_chat
    small
  35. AGENT2026-04-20 03:58:46· chat/helpdesk
    Can you please check the tags of all your bottoms that you wear in general and provide me sizes as 0, 2, 4, 6, 8, and 10 US?
  36. AGENT2026-04-20 04:00:31· chat/helpdesk
    Hi. Are we still connected?
  37. CUSTOMER2026-04-20 04:00:41· chat/gorgias_chat
    yes checking
  38. AGENT2026-04-20 04:01:22· chat/helpdesk
    Sure.
  39. CUSTOMER2026-04-20 04:01:37· chat/gorgias_chat
    size 2/4
  40. AGENT2026-04-20 04:02:59· chat/helpdesk
    Are you more of a size 2 or 4 in general? Like in shorts, pants, underwear, swimwear, etc.?
  41. CUSTOMER2026-04-20 04:03:52· chat/gorgias_chat
    id say 4 is more comfortable
  42. AGENT2026-04-20 04:04:58· chat/helpdesk
    Noted.
  43. AGENT2026-04-20 04:05:28· chat/helpdesk
    Can you measure your hips, waist, and lower waist, please? - For the hips: wrap the tape on the biggest part or the most protruding part of the bum. - For the lower waist: measure around 2-3 inches below the belly button. This is normally where the waist band of the bikini should sit. - For the waist: measure the thinnest part of the stomach.
  44. CUSTOMER2026-04-20 04:06:22· chat/gorgias_chat
    28 hips
  45. AGENT2026-04-20 04:07:00· chat/helpdesk
    Does that include your bum?
  46. CUSTOMER2026-04-20 04:07:10· chat/gorgias_chat
    24.5 lower waist wait
  47. CUSTOMER2026-04-20 04:07:16· chat/gorgias_chat
    yes it. did
  48. CUSTOMER2026-04-20 04:07:35· chat/gorgias_chat
    22 waist
  49. AGENT2026-04-20 04:08:26· chat/helpdesk
    Can you send a picture of the tape that you're using, please?
  50. AGENT2026-04-20 04:10:55· chat/helpdesk
    Can you measure using the cm side, please?
  51. CUSTOMER2026-04-20 04:11:31· chat/gorgias_chat
    93.5 cm hips
  52. CUSTOMER2026-04-20 04:11:52· chat/gorgias_chat
    81 lower waist
  53. CUSTOMER2026-04-20 04:12:01· chat/gorgias_chat
    73.5 waist
  54. AGENT2026-04-20 04:13:40· chat/helpdesk
    Thank you!
  55. AGENT2026-04-20 04:14:26· chat/helpdesk
    The closest size would be S according to your measurements.
  56. CUSTOMER2026-04-20 04:14:39· chat/gorgias_chat
    thanks!
  57. AGENT2026-04-20 04:14:58· chat/helpdesk
    You're welcome! Is there anything else I might be able to help you with today? :)
  58. AGENT2026-04-20 04:16:10· chat/helpdesk
    I just want to check if you’re still there?
  59. AGENT2026-04-20 04:18:24· chat/helpdesk
    I’m sorry but I have to close this chat as I did not receive any reply from you. Please feel free to start another chat should you need further assistance! Have a nice day! :) xx
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