494 tickets1-100

Re: Hi, I want to buy POPPY - TUTTI FRUTTI NEOPRENE BALCONETTE BIKINI set my bra cup size is 34C what to ...

Areej · viki8900@hotmail.com · Gorgias #219207240

closed
Opened
30 Apr 2026, 20:35
Closed
1 May 2026, 06:56
Assignee
Jesselle - Orders
ordor_size changeorderstrianglai_answeredai_handovervipchannel-chat

No Open Doors contact is linked to this ticket.

  1. CUSTOMER2026-04-30 20:35:14· chat/gorgias_chat
    Hi
  2. AI_AGENT2026-04-30 20:35:33· chat/api
    Hi there! Thanks for reaching out to TRIANGL Support. We’re happy to help. Could you please tell me a bit more about how we can assist you today?
  3. CUSTOMER2026-04-30 20:37:46· chat/gorgias_chat
    I want to buy POPPY - TUTTI FRUTTI NEOPRENE BALCONETTE BIKINI set my bra cup size is 34C what top size should I buy? S.+ or M because S++ is very big on me
  4. AI_AGENT2026-04-30 20:38:13· chat/api
    Based on your bra size 34C and the fact that S++ was too big, here's a brief size comparison: * **S+** is designed for a smaller frame with a fuller bust, offering more cup coverage than S but less than S++. * **M** is meant for a slightly larger underbust and overbust range with cup sizes B-D. Since you found S++ too big, S+ might be a closer fit, but M could work depending on your underbust measurement. For the best fit, I can connect you with a sizing specialist who can give personalized advice. Also, feel free to check the TRIANGL size guide here: [https://triangl.com/pages/size-guide](https://triangl.com/pages/size-guide)
  5. CUSTOMER2026-04-30 20:41:27· chat/gorgias_chat
    I can wear size bra 32D or 34C but I want to be comfortable I think with this top balconette M will not be big on me
  6. AI_AGENT2026-04-30 20:42:03· chat/api
    Thanks for the additional info! To help you find the most comfortable size between S+, S++, and M for your bra sizes 34C or 32D in the POPPY - TUTTI FRUTTI Neoprene Balconette Bikini top, could you please share your underbust and overbust measurements? This will allow us to give you the best fit advice.
  7. CUSTOMER2026-04-30 20:42:11· chat/gorgias_chat
    I’ll buy S+ I think
  8. AI_AGENT2026-04-30 20:42:23· chat/api
    Thanks for your message! Since you've decided to go with size S+, I'll close this ticket. If you have any more questions or need further assistance, feel free to reach out anytime. Enjoy your new bikini!
  9. CUSTOMER2026-04-30 20:43:54· chat/gorgias_chat
    My underbust is 32 I just want to have good coverage for my breast
  10. AI_AGENT2026-04-30 20:44:25· chat/api
    Thank you for sharing your underbust measurement of 32 inches. For the POPPY - TUTTI FRUTTI Neoprene Balconette Bikini top, the S+ size is suitable for underbust measurements around 75–80 cm (approximately 29.5–31.5 inches) with cup sizes B–D. This size offers more cup depth than the S size, generally providing better breast coverage. Since your underbust is 32 inches (approximately 81 cm) and your bra sizes are 34C or 32D, the S+ size should offer good breast coverage and a comfortable fit, especially as S++ was too big for you. You can also refer to the TRIANGL size guide for more details: [https://triangl.com/pages/size-guide](https://triangl.com/pages/size-guide) Feel free to ask if you have any more questions or need style or fit advice!
  11. CUSTOMER2026-04-30 20:56:22· email/email
    Hi, I just placed this order just now exactly one minute ago, and when I checked the order summary in the confirmation I found out that I selected the wrong bottom size I put XS cheekiest , but my size is S cheekiest , please help me to fix it can you do that to fix the size or maybe cancel this order and I will place the correct one.
  12. CUSTOMER2026-04-30 20:57:17· chat/gorgias_chat
    Hi I just placed this order just now exactly one minute ago, and when I checked the order summary in the confirmation I found out that I selected the wrong bottom size I put XS cheekiest , but my size is S cheekiest , please help me to fix it can you do that to fix the size or maybe cancel this order and I will place the correct one.
  13. CUSTOMER2026-04-30 20:57:37· chat/gorgias_chat
    Please help
  14. AI_AGENT2026-04-30 20:57:38· chat/api
    Hi there 👋 Thanks for reaching out! I’ll connect you with our team now so they can review and assist with your request to change the bottom size or cancel your order 💛
  15. AGENT2026-04-30 20:57:57· chat/helpdesk
    Hi there! I’m Janis, and I’ll be helping you from here.
  16. AGENT2026-04-30 20:58:52· chat/helpdesk
    Sorry to know about the wrong bottoms you've ordered. I will endorse this concern to our Orders Team to further assist you. May I know your order number and email address, please?
  17. CUSTOMER2026-04-30 20:58:55· chat/gorgias_chat
    Confirmation #FI4JNFQG2 I just placed this order just now exactly one minute ago, and when I checked the order summary in the confirmation I found out that I selected the wrong bottom size I put XS cheekiest , but my size is S cheekiest , please help me to fix it can you do that to fix the size or maybe cancel this order and I will place the correct one.
  18. CUSTOMER2026-04-30 20:59:24· chat/gorgias_chat
    Email: viki8900@hotmail.com
  19. CUSTOMER2026-04-30 20:59:35· chat/gorgias_chat
    Confirmation #FI4JNFQG2
  20. CUSTOMER2026-04-30 20:59:50· chat/gorgias_chat
    I also sent email to the customer care
  21. CUSTOMER2026-04-30 21:00:02· chat/gorgias_chat
    I did a mistake with the order
  22. CUSTOMER2026-04-30 21:00:11· chat/gorgias_chat
    The botom size
  23. CUSTOMER2026-04-30 21:00:43· chat/gorgias_chat
    I wanted small Cheekiest not XS cheekiest
  24. AGENT2026-04-30 21:01:26· chat/helpdesk
    Thank you. Your concern has been forwarded to our Orders Team, and you should hear back within 24 hours. Please remember to check your spam folder, as our emails may sometimes appear there.
  25. CUSTOMER2026-04-30 21:01:48· chat/gorgias_chat
    Ok thank u
  26. CUSTOMER2026-04-30 21:01:59· chat/gorgias_chat
    I hope that u will fix my order
  27. CUSTOMER2026-04-30 21:02:16· chat/gorgias_chat
    I don’t want to receive the wrong size 😢
  28. AGENT2026-04-30 21:02:45· chat/helpdesk
    Rest assured that your concern has been escalated to our Orders Team. Please wait for their email.
  29. AGENT2026-04-30 21:02:58· chat/helpdesk
    You are most welcome!:) Is there anything else I can further help you with?
  30. CUSTOMER2026-04-30 21:03:04· chat/gorgias_chat
    That’s great thank u 🙏
  31. CUSTOMER2026-04-30 21:03:13· chat/gorgias_chat
    I’ll wait thier reply
  32. AGENT2026-04-30 21:03:33· chat/helpdesk
    Thanks for chatting with us! Please feel free to chat with us anytime for additional assistance. Have a lovely day! xx
  33. AGENT2026-04-30 21:03:47· chat/helpdeskINTERNAL
    Hi Orders, Concern - Change size cx - Hi I just placed this order just now exactly one minute ago, and when I checked the order summary in the confirmation I found out that I selected the wrong bottom size I put XS cheekiest , but my size is S cheekiest , please help me to fix it can you do that to fix the size or maybe cancel this order and I will place the correct one. Please help Confirmation #FI4JNFQG2 I just placed this order just now exactly one minute ago, and when I checked the order summary in the confirmation I found out that I selected the wrong bottom size I put XS cheekiest , but my size is S cheekiest , please help me to fix it can you do that to fix the size or maybe cancel this order and I will place the correct one. Email: viki8900@hotmail.com Confirmation #FI4JNFQG2 I also sent email to the customer care I did a mistake with the order The botom size I wanted small Cheekiest not XS cheekiest Thanks.
  34. AGENT2026-04-30 22:23:20· chat/helpdesk
    Hi Areej, It's Bernadette from Triangl's Orders team with an update for you about your order #2325007NA. We removed your original order from our system but do not panic! We created a new one with your preferences. Your new order number is #2325047NA and it is for the following: POPPY - TUTTI FRUTTI Neoprene Balconette Bikini in M top / S Cheekiest bottom Take note that the change will be manually processed so our system will not be able to capture it in the summary of the Shipping Confirmation email that will be sent to you. Do not panic though! Your order has been updated – as promised! – just as you requested. A Shipping Confirmation email will be sent to you with your order's tracking information as soon as it's shipped. Could you please confirm if there is a building number included in your address? Our system suggests there may be one, and we’d like to ensure this is correct to help prevent any delivery delays. If you have other questions or concerns about your order, reach out to us anytime and we will gladly assist you. For follow-ups, please include all of your questions or concerns in one email so we can address them all efficiently. Kindest, Bernadette x
  35. CUSTOMER2026-05-01 06:09:49· email/email
    Thank u so much for your support sm very happy that u fixed the mistake i did. Regarding the address its Abu Dhabi, Al Bateen Aesthetic Polyclinic Villa 23 Areej Al Rawi
  36. AGENT2026-05-01 06:29:08· email/helpdesk
    Hi Areej, Thank you for getting back to us. This is to confirm that this is your shipping information. Please review details below: Areej Al-rawi Mileih Street Al Bateen Aesthetic Polyclinic Villa 23 Abu Dhabi AZ United Arab Emirates +971 50 519 4439 Please review this information and let us know if everything is correct or if any changes are needed. If you have other questions or concerns about your order, reach out to us anytime and we will gladly assist you. For follow-ups, please include all of your questions or concerns in one email so we can address them all efficiently. Kindest Jesselle X
  37. CUSTOMER2026-05-01 06:31:32· email/email
    This is confirmed the address in your email above is correct thank you so much for your support. Areej Al Rawi
  38. AGENT2026-05-01 06:56:22· email/helpdesk
    Hi Areej, Thank you for your prompt response. You are more than welcome! We are glad to be of help. :) You’ll receive a separate email with your tracking information once your order has shipped. Be sure to check your Spam or Junk folder just in case. If you have any other questions or concerns about your order, feel free to reach out and we’ll be glad to assist. For follow-ups, kindly include all of your questions in one email so we can address them efficiently. Kindest, Jesselle X
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