11,901 tickets1-100

Re: Hi! I purchased ESTE - SALA BLUE SCOOP CROP BIKINI SET in a size small but it’s a tad big., My old s ...

Lauren Noelle · lsnoelle10@gmail.com · Gorgias #215202739

closed
Opened
4 Apr 2026, 20:16
Closed
4 Apr 2026, 20:19
Assignee
Ai Agent Bot
trianglai_answeredai_closechannel-chat

No Open Doors contact is linked to this ticket.

  1. CUSTOMER2026-04-04 20:16:28· chat/gorgias_chat
    Hi! I purchased ESTE - SALA BLUE SCOOP CROP BIKINI SET in a size small but it’s a tad big.
  2. AI_AGENT2026-04-04 20:16:47· chat/api
    Hi Lauren Noelle! Thanks for reaching out to TRIANGL Support. We’re happy to help. To assist with exchanging or resizing your ESTE - SALA Blue Scoop Crop Bikini Set, could you please provide your order number or the email address used during purchase? This will help us locate your order and explore available options for you.
  3. CUSTOMER2026-04-04 20:16:53· chat/gorgias_chat
    My old suit is from before the resize but it’s a small and fits great. Should I buy XS now?
  4. AI_AGENT2026-04-04 20:17:11· chat/api
    Since TRIANGL updated the sizing in 2025 for a more true-to-size fit, the XS size for the ESTE - SALA Blue Scoop Crop Bikini Set is generally smaller than the old Small size you had. To best advise if XS would be a better fit for you, could you please share your current measurements (bust, underbust, waist, hips) or your typical clothing size?
  5. CUSTOMER2026-04-04 20:18:47· chat/gorgias_chat
    I wear a 32-34a and a size 27 pant. My older suit is also a scoop and fits perfect, both new top and bottoms are a too big.
  6. AI_AGENT2026-04-04 20:19:07· chat/api
    Thanks for sharing your sizing details, Lauren! Given your bra size (32-34A) and pant size (27), along with the fact your previous Small now feels too big, we recommend trying the XS size for both the top and bottoms in the ESTE - SALA Blue Scoop Crop Bikini Set under the updated 2025 sizing. TRIANGL tops have a firm swimwear fit, and the 2025 updates make the sizing more true-to-size, so moving down one size should give you a better fit. If you'd like, you can exchange either the top, bottoms, or full set for the smaller size. You can start the exchange process here: [https://triangl.com/a/returns](https://triangl.com/a/returns) Also, feel free to check the full size guide anytime for more details: [https://triangl.com/pages/size-guide](https://triangl.com/pages/size-guide) Let me know if you'd like to be connected with a sizing expert for more personalized advice or if you have any other questions!
  7. CUSTOMER2026-04-04 20:19:51· chat/gorgias_chat
    No exchange needed! I gave it to my sister and it fits her great! Thank you for your help!
  8. AI_AGENT2026-04-04 20:19:59· chat/api
    Thanks for confirming, Lauren! I’m glad we could assist and that the suit found a good home with your sister. We’ll close this ticket now. You’re very welcome! I’m glad I could help 😊
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