31,919 tickets1-100

Re: New customer message on March 26, 2026 at 9:00 am

Sophia Gerz · sophiage04@gmail.com · Gorgias #215579816

closed
Opened
7 Apr 2026, 19:39
Closed
9 Apr 2026, 03:26
Assignee
Kyla - Returns Team
returnstrianglvipchannel-email

No Open Doors contact is linked to this ticket.

  1. CUSTOMER2026-04-07 19:39:59· email/email
    Hi Denise, Thanks so much for your response, I mailed the return back and have attached receipts to this email. Please let me know if you need additional information or action from my end.
  2. AGENT2026-04-09 03:26:20· email/helpdesk
    Dear Sophia, We're pleased to inform you that we’ve received your returned items, and your refund is now being processed. Please allow 7 to 10 business days for the refund to be processed and reflected in your account. A credit will be automatically applied to your original payment method, and you’ll receive a notification email once the process is complete. If you need any further assistance, please don’t hesitate to reach out—we’re happy to help! Wishing you a wonderful day! Kindest, Kyla
  3. AGENT2026-04-09 03:27:04· email/helpdeskINTERNAL
    #2291063NA 9D4A422879040 RT https://triangl.gorgias.com/app/ticket/213704656
Replies are sent through Open Doors, so they stay on the customer record.