I still have never received my order #
515812465375. I tried to place a vacation hold in the package after the
delivery attempt failed, but they never tried to deliver it again after the
vacation hold. I need to know where my package is or I would like a full
refund.
AGENT2026-04-02 05:10:32· email/helpdesk
Hi Lily,
Thank you for your recent purchase!
FedEx has informed us that your parcel is on its way back to us because they attempted to complete the delivery several times to no avail.
You can view the shipment’s travel history by clicking on this link which is the same one in your Shipping Confirmation email: https://www.fedex.com/fedextrack/?trknbr=515812465375&trkqual=2461103000~515812465375~FX&simplified=true
Since the parcel is on its way to us, we are unable to stop the return. As soon as the items are received back at our warehouse, we will process your refund for the item value, less a USD 20 administration fee.
Kindest,
Your Triangl team xx
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