Re: ORDER #2311715NA

Dear Macy, We have received your Exchange Request #357D112898136. We are eager to assist but unfortunately, the style (VINCA - BONN TERRY Top S Bottom S / Cheeky) you have selected is low in stock and may no longer be available once your items arrive back to our warehouse. If the bottom shape you need is VINCA - BONN TERRY Bottom S Cheekiest, it is not available. We would like to offer 2 options; place a new order today to secure an alternative style currently available on the website. PLACE A NEW ORDER Use this unique code (valid for 1 order within the next 48 hours) to get your shipping fee waived: EXCHANGE-TRIANGL-16 Order the new bikini/sizes that you require (in full set) directly on our website Email us the new order number and we will send you the complete return instructions Return your original set(s) for a refund (product value only) within 14 days of receiving your RA code Please note that the refund will go back to the original payment method used to place order #2311715NA SELECT A DIFFERENT STYLE (of the same price as your original order) Please let us know your top 3 choices (Style + Top/Bottom sizes + bottom shape if applicable) of styles currently online and we will check availability to send. We will provide you with the return address and complete instructions once you have confirmed the above. Please Note: We do not offer Free Returns and we are unable to refund initial shipping charges for goods returned, other than for faulty items. We recommend using a Registered Postal Service and keeping a record of the tracking details. TRIANGL cannot be held liable for any loss of garments being returned. Your approved request will be processed once we receive your items back in our warehouse If a refund is due, this will be processed at the time your items are received back in the warehouse. Look forward to your confirmation. Kindest, Denise xx

rt of https://triangl.gorgias.com/app/ticket/217730361 and https://triangl.gorgias.com/app/ticket/217730956 pending approval 2311715NA 357D112898136 / clarify ex items aoos / oos: VINBON2TOPS 1 VINBON2ABOTS 1 OR VINBON2CBOTS 0

*w/ SA assistance

Dear Macy, Thank you for getting in touch. We are confirming your exchange request and have approved the exchange for the following items: Returning: VINCA - BANC Blue Triangle Bikini Set - Top / XS :: Bottom / XS / Cheeky (Send back the full set, please include your bag/pouch in original plastic packaging.) Exchanging For: VINCA - BANC Blue Triangle Bikini Set - Top / S :: Bottom / S / Cheeky (Your new parcel will be sent to the original shipping address provided upon purchase.) Return Authorization (RA) Number: 357D112898136 ⸻ 1. Prepare Your Items Please ensure all items are in their original condition, including the RETURNS TAG, HYGIENE SEAL, and TRIANGL packaging. ⸻ 2. Include the Dispatch Note Complete and include the Dispatch Note with your return. This helps us identify your items upon receipt. ⸻ 3. Ship Your Return Send your items to the address below. All items must be received within 14 days of your RA being issued. ⸻ Return Address (for North & Central America, except Canada): United States TRIANGL RETURNS c/o Web To Door Corp 16593 E 14th St San Leandro, CA 94578 United States ⸻ Important Notes • Return Shipping: Return shipping costs are not covered by TRIANGL. Original shipping charges are non-refundable. • Shipping Method: We strongly recommend using a registered postal service and keeping your tracking information. TRIANGL cannot be held responsible for items lost during transit. ⸻ Expedite Your Refund or Exchange To help us process your return more quickly, please email proof of postage once your return has been shipped. If you have any questions or need further assistance, feel free to contact us at any time. Warm regards, Crystel

#2311715NA / 357D112898136 VINBAN2TOPS - 236 / VINBAN2ABOTS - 218

Hi Macy, Thank you for getting back to us — we’re sorry to hear your order didn’t meet your expectations. Your return has been updated from exchange to refund. Please find your return instructions below. Once your return is received, a full refund will be issued, excluding the shipping fee and any applicable taxes or duties. ⸻ Items Approved for Refund: VINCA - BANC XS/XS CHEEKY (Send the full set and bag/pouch in their original plastic packaging.) Return Authorization (RA) Number: 357D112898136 ⸻ 1. Prepare Your Items Please ensure all items are in their original condition, including the RETURNS TAG, HYGIENE SEAL, and TRIANGL packaging. ⸻ 2. Include the Dispatch Note Complete and include the Dispatch Note with your return. This helps us identify your items upon receipt. ⸻ 3. Ship Your Return Send your items to the address below. All items must be received within 14 days of your RA being issued. ⸻ Return Address (for North & Central America, except Canada): United States TRIANGL RETURNS c/o Web To Door Corp 16593 E 14th St San Leandro, CA 94578 United States ⸻ Important Notes • Return Shipping: Return shipping costs are not covered by TRIANGL. Original shipping charges are non-refundable. • Shipping Method: We strongly recommend using a registered postal service and keeping your tracking information. TRIANGL cannot be held responsible for items lost during transit. ⸻ Expedite Your Refund or Exchange To help us process your return more quickly, please email proof of postage once your return has been shipped. If you have any questions or need further assistance, feel free to contact us at any time. Warm regards, Reena

EX TO RF 2311715NA / 357D112898136

2311715NA / 357D112898136 5/4/2026 #2311715NA 357D112898136 MACY MCGRATH VINBAN2TOPXS 1 USPS9400150899563398397970 329661 5/5/2026 5/4/2026 #2311715NA 357D112898136 MACY MCGRATH VINBAN2ABOTXS 1 USPS9400150899563398397970 329662 5/5/2026