Re: Order #2300246NA

Dear Mika, Thank you for reaching out to us. We completely understand that sometimes things don’t work out as expected, and we truly want to help. Our Refund & Exchange Policy allows returns or exchanges within 14 days from the receipt of your shipment. Upon checking, your order was delivered on [March 30, 2026], and your request was sent on [April 18, 2026], which unfortunately falls outside of this timeframe. That being said, we don’t want you to be left with something that isn’t quite right. As a gesture of goodwill, we’d be happy to offer you a one-time exchange so you can find something that works better for you (of the same price as your original order). Please let us know which item (style name, top and bottom sizes, and bottom shape if applicable) you’d like in exchange, and we’ll be happy to guide you through the next steps. You can also review our Returns Policy here for more details: https://triangl.com/a/returns https://triangl.com/pages/frequently-asked-questions We hope this helps, and we appreciate your understanding. Let us know how you’d like to proceed, and we’ll take care of the rest! Kindest regards, Lynn

#2300246NA 863E392896433 / 19 Days from DOD - Offered OTE EX

Hi Mika, Thank you for getting in touch. We are confirming your exchange request and have approved the exchange for the following items: Returning ORDER #2300310NA: DARA - RIYA Blue Geometric Triangle Bikini Set - Top / M :: Bottom / M / Cheeky (Send back the full set, please include your bag/pouch in original plastic packaging.) Exchanging For: VINCA - JOLY Blue Terry Towelling Triangle Bikini Set - Top / M :: Bottom / M / Cheeky (Your new parcel will be sent to the original shipping address provided upon purchase.) Return Authorization (RA) Number: 863E392896433 ⸻ 1. Prepare Your Items Please ensure all items are in their original condition, including the RETURNS TAG, HYGIENE SEAL, and TRIANGL packaging. ⸻ 2. Include the Dispatch Note Complete and include the Dispatch Note with your return. This helps us identify your items upon receipt. ⸻ 3. Ship Your Return Send your items to the address below. All items must be received within 14 days of your RA being issued. ⸻ Return Address (for North & Central America, except Canada): United States TRIANGL RETURNS c/o Web To Door Corp 16593 E 14th St San Leandro, CA 94578 United States ⸻ Important Notes • Return Shipping: Return shipping costs are not covered by TRIANGL. Original shipping charges are non-refundable. • Shipping Method: We strongly recommend using a registered postal service and keeping your tracking information. TRIANGL cannot be held responsible for items lost during transit. ⸻ Expedite Your Refund or Exchange To help us process your return more quickly, please email proof of postage once your return has been shipped. If you have any questions or need further assistance, feel free to contact us at any time. Warm regards, Crystel

OTE EX #2300310NA / 863E392896433 / PAID ORDER 2300246NA NVINJOLTOPM - 62 / NVINJOLABOTM - 39

Hi Mika, Thank you for letting us know! You may send us a copy of your postage receipt showing the tracking number and courier used. This will help us monitor the shipment and process your request promptly once it arrives. In the meantime, please do not hesitate to reach out to us should you require further assistance. Kindest, Ja

EX 2300310NA / 863E392896433 EX PROCESSED 5/4/2026 new ORDER# 2327166NA OTE / NOT ELIGIBLE FOR EX / RF 4/30/2026 #2300310NA 863E392896433 MIKA LENTZ SIDRIYABOTM 1 USPS9488809000276552800252 328871 5/4/2026 4/30/2026 #2300310NA 863E392896433 MIKA LENTZ DARRIYTOPM 1 USPS9488809000276552800252 328872 5/4/2026