Re: Order #2311599NA

Dear Nicole, Thank you for getting in touch, we have received your Exchange Request #766F782891817. We are eager to assist but unfortunately, the MAIA - FARO XS Top you have selected is low in stock and may no longer be available once your items arrive back to our warehouse. We would like to offer 2 options; place a new order today to secure the style you have selected or select an alternative style currently available on the website. PLACE A NEW ORDER 1. Use this unique code (valid for 1 order within the next 48 hours) to get your shipping fee waived: EXCHANGE-TRIANGL-15 2. Order the new bikini/sizes that you require (in full set) directly on our website 3. Email us the new order number and we will send you the complete return instructions 4. Return your original set(s) for a refund (product value only) within 14 days of receiving your RA code 5. Please note that the refund will go back to the original payment method used to place order #2311599NA SELECT A DIFFERENT STYLE (of the same price as your original order) Please let us know your top 3 choices (Style + Top/Bottom sizes + bottom shape if applicable) of styles currently online and we will check availability to send. We will provide you with the return address and complete instructions once you have confirmed the above. Please Note: - We do not offer Free Returns and we are unable to refund initial shipping charges for goods returned, other than for faulty items. - We recommend using a Registered Postal Service and keeping a record of the tracking details. TRIANGL cannot be held liable for any loss of garments being returned. - Your approved request will be processed once we receive your items back in our warehouse - If a refund is due, this will be processed at the time your items are received back in the warehouse. Look forward to your confirmation. Kindest, Pearl

Pending Approval / #2311599NA 766F782891817 / AOOS MAIFAR3TOPXS 7

Hi Nicole, That sounds perfect! Yes, you can go ahead and place the new order using the free shipping code provided in our previous email. Once you’ve done that, simply send us your new order number and we’ll guide you through the next steps. Let us know if you need any help along the way. Kindest, Kim xx

Hi, Nicole! Thank you for your response. It’s noted in the first email we sent, where we advised that the item is low in stock. For your convenience, here is your unique free shipping code: EXCHANGE-TRIANGL-15 This code is valid for one order and can be used within the next 48 hours. Once you’ve placed your new order, kindly email us your order number and we’ll promptly provide the return instructions. We look forward to hearing from you soon! Kindest, Joan xx

Dear Nicole, I hope this email finds you well. We’re reaching out to follow up on our previous email regarding your Exchange Request #766F782891817 and wanted to kindly remind you that we’re awaiting your response to proceed further. We are eager to assist but unfortunately, the MAIA - FARO XS Top you have selected is low in stock and may no longer be available once your items arrive back to our warehouse. We would like to offer 2 options; place a new order today to secure the style you have selected or select an alternative style currently available on the website. PLACE A NEW ORDER 1. Use this unique code (valid for 1 order within the next 48 hours) to get your shipping fee waived: EXCHANGE-TRIANGL-16 2. Order the new bikini/sizes that you require (in full set) directly on our website 3. Email us the new order number and we will send you the complete return instructions 4. Return your original set(s) for a refund (product value only) within 14 days of receiving your RA code 5. Please note that the refund will go back to the original payment method used to place order #2311599NA SELECT A DIFFERENT STYLE (of the same price as your original order) Please let us know your top 3 choices (Style + Top/Bottom sizes + bottom shape if applicable) of styles currently online and we will check availability to send. We will provide you with the return address and complete instructions once you have confirmed the above. Please be advised that if we don’t hear back from you within the next 48 hours, we will proceed with closing this ticket for the time being. However, please rest assured that you can still reach out to us at any time and we’ll be more than happy to assist you. Thank you for your attention to this matter, and we look forward to hearing from you soon. Kindest, Joanna