Re: RETURN Order #2321441NA

Hi Angelica, Thank you for reaching out! We truly appreciate hearing from you and value your feedback. If the fit, style, or colour wasn’t quite what you expected, we’d be happy to assist with an exchange (of the same price as your original order). Please let us know the style name and the sizes you need for both the top and bottom (including the bottom shape, if applicable), and we’ll guide you through the exchange process. If you’d prefer a refund instead, please confirm, and we’ll provide return instructions. Kindly note that refunds require the full set (top, bottom, and bag/pouch) to be returned, as we’re unable to process partial returns. Let us know how you’d like to proceed, and we’ll be happy to assist. Kindest regards, Joanna

Hi Angelica, Thank you for getting back to us — we’re sorry to hear your order didn’t meet your expectations. Your return has been accepted. Please find your return instructions below. Once your return is received, a full refund will be issued, excluding the shipping fee and any applicable taxes or duties. ⸻ Items Approved for Refund: VINCA - PINK CANDY XS/XS CHEEKIEST (Send the full set and bag/pouch in their original plastic packaging.) Return Authorization (RA) Number: 2321441NARF ⸻ 1. Prepare Your Items Please ensure all items are in their original condition, including the RETURNS TAG, HYGIENE SEAL, and TRIANGL packaging. ⸻ 2. Include the Dispatch Note Complete and include the Dispatch Note with your return. This helps us identify your items upon receipt. ⸻ 3. Ship Your Return Send your items to the address below. All items must be received within 14 days of your RA being issued. ⸻ Return Address (for North & Central America, except Canada): United States TRIANGL RETURNS c/o Web To Door Corp 16593 E 14th St San Leandro, CA 94578 United States ⸻ Important Notes • Return Shipping: Return shipping costs are not covered by TRIANGL. Original shipping charges are non-refundable. • Shipping Method: We strongly recommend using a registered postal service and keeping your tracking information. TRIANGL cannot be held responsible for items lost during transit. ⸻ Expedite Your Refund or Exchange To help us process your return more quickly, please email proof of postage once your return has been shipped. If you have any questions or need further assistance, feel free to contact us at any time. Warm regards, Reena

2321441NA / 2321441NARF

Hi Angelica, We're emailing about your Refund Request for Order #2321441NA that was approved on May 1, 2026. As communicated by the team, once you receive your RA Number, the product must be received back by TRIANGL within 14 days. Unfortunately, we received your items beyond the specified time frame however we are willing to make an exception and process an exchange for you. Please let us know your top 3 styles that are currently available online at the same price as your original order (Style + Top/Bottom Sizes + Bottom Shape if applicable), and we'll process your new order right away. Note: as we are making an exception, the exchange items can no longer be approved for another exchange or refund. If a refund amount is due, this will be processed at the time of your request. We look forward to your response! Kindest, Jetz

#2321441NA / 2321441NARF / shipped beyond 14 days SD: 5/19/2026 ADD: 5/22/2026 WH: 5/26/2026 5/22/2026 # N/A N/A ANGELICA MONTANIA VINPIN3TOPXS 1 UPS1Z7885290309531101 333763 5/26/2026 5/22/2026 # N/A N/A ANGELICA MONTANIA SIDPIN3CBOTXS 1 UPS1Z7885290309531101 333764 5/26/2026

Hi Angelica, Thank you for getting back to us and providing your exchange option. Fab choice! Please note that the JARA – JETT BLACK style is priced higher than the item you returned. Because of this difference in price, we recommend placing a new order for the bikini to ensure a smooth and seamless transaction. To assist with your new purchase, you may use the following free shipping code at checkout (valid for one order within the next 48 hours): EXCHANGE-TRIANGL-21. We will then proceed with a refund for the original set, making this process functionally equivalent to an exchange. Please note: as this is a one-time exception, you will not be able to exchange or refund the new bikini. Alternatively, you may choose a different bikini style and/or size within the same price range as your original order. If you would prefer to proceed with this option, please let us know your top three preferences, including the style name, top and bottom sizes, and bottom style/shape (if applicable). Once we receive your selections, we will be happy to process this as a one-time exchange exception for you. We look forward to hearing back from you! Kindest, Reena

2321441NA / 2321441NARF -shipped beyond 14 days -Offered OTE Ex -cx provided option W/UG (Offered RF&REP)

Dear Angelica, We apologize for the delay in getting back to you and appreciate your patience. Your concerns are important to us, and I regret any inconvenience caused by the wait. Thank you for sending your new order #2347878NA. Please note: as this is a one-time exception, the new order is not eligible for exchange or refund. We're pleased to inform you that your refund is now being processed. Please allow 7 to 10 business days for the refund to be processed and reflected in your account. A credit will be automatically applied to your original payment method, and you’ll receive a notification email once the process is complete. If you need any further assistance, please don’t hesitate to reach out—we’re happy to help! Wishing you a wonderful day! Kindest, Pearl

OTE RF & REP: 2321441NA / 2321441NARF - FP New Order #2347878NA OTE - NOT ELIGIBLE FOR EX/RF