Here is the shipping information for RA# 3A0EDF2893084
AGENT2026-04-17 11:08:21· email/helpdesk
Dear Sara,
Thank you for sending your postage receipt.
We will process your request once we receive it in our warehouse.
Feel free to check back with us anytime for further updates or as soon as the tracking number shows delivered.
Kindest,
Pearl
AGENT2026-04-17 11:08:58· email/helpdeskINTERNAL
#2299332NA /3A0EDF2893084
ON HOLD: In transit
TN: 9400130109355346732034
SD: 4/15/2026
AGENT2026-04-22 14:58:31· email/helpdesk
Dear Sara,
We are reaching out regarding your Refund request for order #2299332NA
We've received notification from our warehouse that your item/s have arrived. However, the items reported do not match the items on your original request.
To ensure we process your request correctly, can you please kindly list the Style Name, Sizes (top/bottom) you have sent back?
Once we receive your reply, we will double check this and process your request as soon as possible.
Kindest,
Denise xx
AGENT2026-04-22 14:59:31· email/helpdeskINTERNAL
clarification - incorrect skus / rf 2299332NA 3A0EDF2893084
add 4/20/26
wh
4/20/2026 #2299332NA 3A0EDF2893084 SARA BRIGMAN N/A 1 USPS9400130109355346732034 MICA MELON TOP S 326555 4/22/2026
4/20/2026 #2299332NA 3A0EDF2893084 SARA BRIGMAN N/A 1 USPS9400130109355346732034 MICA MELON BOT XS 326556 4/22/2026
CUSTOMER2026-04-22 17:39:03· email/email
the refund request was for the mala-maca bikini set yellow color/top small
bottom normal
that is what I selected online for the return. Not sure about the
confusion. I included a copy of the original order printed out with the
return.
thanks
sara brigman
AGENT2026-04-23 08:21:46· email/helpdesk
Dear Sara,
Thank you for your response.
We appreciate your clarification and we're sorry for any inconvenience. We're pleased to inform you that your refund is now being processed. Please allow 7 to 10 business days for the refund to be processed and reflected in your account. A credit will be automatically applied to your original payment method, and you’ll receive a notification email once the process is complete.
If you need any further assistance, please don’t hesitate to reach out—we’re happy to help!
Wishing you a wonderful day!
Kindest,
Elaine xx
AGENT2026-04-23 08:21:58· email/helpdeskINTERNAL
FP 2299332NA / 3A0EDF2893084
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