31,243 tickets1-100

Re: Your request # 21FE902894300: Pending Approval

Emily Lauffer Ā· emily.lauffer@gmail.com Ā· Gorgias #216888788

closed
Opened
16 Apr 2026, 06:01
Closed
17 Apr 2026, 09:42
Assignee
Denise - Returns Team
returnsreturns_approvedtrianglchannel-email

No Open Doors contact is linked to this ticket.

  1. CUSTOMER2026-04-16 06:01:02Ā· email/email
    Hi there, I'm interested in the SOFI - COOKIE Halter Bikini Set (M top, L bottom (cheekiest)) but it's currently out of stock. If that becomes available in the next day or two, I'd love to exchange for that.
  2. AGENT2026-04-17 09:41:48Ā· email/helpdesk
    Hi Emily, Thank you for your message—we’re happy to assist you. Please be advised that the SOFI - COOKIE is currently unavailable, and we do not have an estimated restock date at this time. You may proceed with returning the item for a refund and place a new order once your preferred style is back in stock. Your return has been accepted. Please find your return instructions below. Once your return is received, a full refund will be issued, excluding the shipping fee and any applicable taxes or duties. āø» Items Approved for Refund: MAIA - ZEBRA SPLASH Top M / Bottom L / Cheeky (Send the full set and bag/pouch in their original plastic packaging.) Return Authorization (RA) Number: 21FE902894300 āø» 1. Prepare Your Items Please ensure all items are in their original condition, including the RETURNS TAG, HYGIENE SEAL, and TRIANGL packaging. āø» 2. Include the Dispatch Note Complete and include the Dispatch Note with your return. This helps us identify your items upon receipt. āø» 3. Ship Your Return Send your items to the address below. All items must be received within 14 days of your RA being issued. āø» Return Address (Only for UK customers): United Kingdom TRIANGL RETURNS Expand Talent 42 Swan Meadow Warwick CV34 6HZ United Kingdom āø» Important Notes • Return Shipping: Return shipping costs are not covered by TRIANGL. Original shipping charges are non-refundable. • Shipping Method: We strongly recommend using a registered postal service and keeping your tracking information. TRIANGL cannot be held responsible for items lost during transit. āø» Expedite Your Refund or Exchange To help us process your return more quickly, please email proof of postage once your return has been shipped. If you have any questions or need further assistance, feel free to contact us at any time. Warm regards, Denise xx
  3. AGENT2026-04-17 09:42:00Ā· email/helpdeskINTERNAL
    RF 2309420NA / 21FE902894300
  4. AGENT2026-04-21 11:22:44Ā· email/helpdeskINTERNAL
    4/20/2026 2309420NA 21FE902894300 Emily Lauffer NMAIZLATOPM 1 0213018A02B5EF7B No Visible Damage 566 4/21/2026 4/20/2026 2309420NA 21FE902894300 Emily Lauffer NMAIZLABBOTL 1 0213018A02B5EF7B No Visible Damage 567 4/21/2026 2309420NA / 21FE902894300
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