Hello,
I hope you're having a nice day! I am just reaching out as my return (66212A2886799) was confirmed. Attached is confirmation of receiving the package at your warehouse. Please let me know if there are any other steps needed for the refund to be processed, and how long that will take. Thank you!
AGENT2026-04-19 12:25:14· email/helpdesk
Dear Emily,
Thank you for providing the proof of postage for your return. We apologize for any inconvenience caused by the delay in processing your refund. Although our warehouse has not yet confirmed receipt of the returned items, we will proceed with your refund request promptly.
Please allow 7 to 10 business days for the refund to be processed and reflected in your account. If you have any further questions or need assistance, feel free to contact us.
Kindest,
Reena
AGENT2026-04-19 12:25:18· email/helpdeskINTERNAL
FP 2291545NA / 66212A2886799
SD 4/10/26 / ADD 4/17/26 / TN 1Z6032RA0304151071
SA APPROVED TO PROCEED