New customer message on August 12, 2026 at 5:25 am
Samantha S. ¡ samanthaaiko@att.net ¡ Gorgias #235069459
closed
Opened
11 Aug 2026, 21:25
Closed
11 Aug 2026, 21:33
Assignee
Unassigned
customer caretrianglvipchannel-email
No Open Doors contact is linked to this ticket.
CUSTOMER2026-08-11 21:25:08¡ email/email
You received a new message from your online store's contact form.
Country Code:
US
Reason For Contacting:
general-enquiry
Firstname:
Samantha
Lastname:
Shoemaker
Email:
samanthaaiko@att.net
Phone:
+17607165362
Ordernumber:
Body:
I keep receiving emails you left something behind.. the
SOFI - COOKIE HALTER BIKINI SET. Which yes I've been trying to
get but it's not available so I'm not sure why I keep receiving
the same email over and over. It's been about 4 emails for the
same suit within 24 hours. I'm assuming it is still sold out
since it will not allow me to add to cart. I want a medium top
medium bottom standard cheeky. Thank you!!
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AGENT2026-08-11 21:33:01¡ email/helpdesk
Hi there, Samantha!
Welcome to Triangl Customer Care!
Fab choice with the Sofi - Cookie style! Iâve checked the availability, and I can confirm that the sizes youâre looking for are currently in stock and should be available to add to your cart.
If youâre having trouble adding them, could you please try the following steps?
If youâre currently using a mobile device, please try accessing our website from a laptop or desktop computer instead.
Clear your browserâs cache, cookies, and browsing history, then refresh the page.
If the issue continues, please try using a different browser.
Hopefully, one of these steps will do the trick! If youâre still experiencing the same issue afterwards, just let us know and weâll be happy to forward your case to our Orders Team so they can look into this further and assist you.
Please feel free to reply directly to this ticket if you have any other questions or need any further help â weâd love to assist!
Thanks again, and have a wonderful day!
Kindest,
Janis xx
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