CUSTOMER2026-08-03 18:22:21· chat/gorgias_chat
Agent
AI_AGENT2026-08-03 18:22:33· chat/api
Thanks for your message! Let me connect you with one of our team members who can help you with this.
Please hold on for a moment while I transfer the chat. The expected waiting time for a response in chat is 1 min.
If you’d like, you can also leave your email address so we can reach you.
AGENT2026-08-03 18:22:56· chat/helpdesk
Hi there! I’m Janis, and I’ll be helping you from here.
CUSTOMER2026-08-03 18:23:11· chat/gorgias_chat
Hello! I am ordering I Los Angeles, if it doesn’t fit right will I have to ship it back to Aus?
AGENT2026-08-03 18:25:07· chat/helpdesk
We have returns warehouses in the US and our Returns Team can provide you with the return address once you send them your request to return.
AGENT2026-08-03 18:25:22· chat/helpdesk
You may view our returns policy here: https://triangl.com/a/returns
Please take note that we accept exchanges and refunds on all our pieces within 14 days of receipt of your shipment.
CUSTOMER2026-08-03 18:25:54· chat/gorgias_chat
Okay great! Shipping to Aus is so expensive right now so just wanted to be sure
AGENT2026-08-03 18:27:10· chat/helpdesk
Alright, Emily. Would there be anything else I can assist you with?
CUSTOMER2026-08-03 18:27:39· chat/gorgias_chat
That’s all thanks!
AGENT2026-08-03 18:28:26· chat/helpdesk
You're most welcome! Please feel free to chat with us again if you need more help. Thanks and enjoy the rest of your day! xx