AGENT2026-07-06 16:46:45· email/helpdesk
Dear Rachel!
Thank you for reaching out — we’re sorry to hear your order didn’t meet your expectations.
Your return has been accepted. Please find your return instructions below.
Once your return is received, a full refund will be issued, excluding the shipping fee and any applicable taxes or duties.
⸻
Items Approved for Refund:
MAIA - AZURE SPARKLE Crop Bikini Top: XS
AZURE SPARKLE Bikini Bottom: XS / Standard / Cheeky
(Send the full set and bag/pouch in their original plastic packaging.)
Return Authorization (RA) Number: 4D35E22953562
⸻
1. Prepare Your Items
Please ensure all items are in their original condition, including the RETURNS TAG, HYGIENE SEAL, and TRIANGL packaging.
⸻
2. Include the Dispatch Note
Complete and include the Dispatch Note with your return. This helps us identify your items upon receipt.
⸻
3. Ship Your Return
Send your items to the address below.
All items must be received within 14 days of your RA being issued.
⸻
Return Address (For Asia, the Middle East, South America, and Africa)
Hong Kong
TRIANGL RETURNS
c/o WeTIAM Global Solutions Limited
2/F Block B, Yee Lim Industrial Centre
2–28 Kwai Lok Street, Kwai Chung, N.T., Hong Kong
⸻
Important Notes
• Return Shipping: Return shipping costs are not covered by TRIANGL. Original shipping charges are non-refundable.
• Shipping Method: We strongly recommend using a registered postal service (while avoiding express shipping) and keeping your tracking information. TRIANGL cannot be held responsible for items lost during transit.
⸻
Expedite Your Refund or Exchange
To help us process your return more quickly, please email proof of postage once your return has been shipped.
If you have any questions or need further assistance, feel free to contact us at any time.
Warm regards,
Janis