31,243 tickets1-100

Fwd: Order #2384264NA confirmed

DE LA VILLEJEGU SARA · sasarara@gmail.com · Gorgias #230484048

closed
Opened
13 Jul 2026, 12:52
Closed
15 Jul 2026, 08:03
Assignee
Unassigned
Order
2390378
returnstrianglchannel-email

No Open Doors contact is linked to this ticket.

  1. CUSTOMER2026-07-13 12:52:01· email/email
    Hello Triangl I just received my beautiful lovely velvet bikini, I love the color, the material, everything, but despite I very attentively took my measurements with the tool you put on you online store, both the sizes are not accurate. I need a L for the top and an S for the bottom. And I need it very soon, I'm off to the sea next week... How can we do it fast and easy ? Do you have any stockist here in Paris where I can exchange it ? Thank you Sara +33 608256331 ---------- Forwarded message --------- From: Triangl Date: Tue, Jul 7, 2026 at 11:12 AM Subject: Order #2384264NA confirmed To: Order #2384264NA THANK YOU FOR YOUR PURCHASE! *Hi DE LA VILLEJEGU,* We are getting your order ready to be shipped. We will notify you when it has been sent. View your order or Visit our store Order summary MALA - VARO Green Velvet Balconette Bikini Set × 1 1 × MALA - VARO Green Velvet Balconette Bikini Top M 1 × VARO Green Velvet Bikini Bottom M / Tie-side / Cheeky €129,00 Subtotal *€129,00* Shipping *€21,00* Total *€150,00 EUR* Customer information Shipping address DE LA VILLEJEGU SARA 33bis Rue Doudeauville Building A Appartement 25 7th Floor Paris, 75018 France Billing address DE LA VILLEJEGU SARA 33bis Rue Doudeauville Building A Appartement 25 7th Floor Paris, 75018 France Shipping method Express Courier (Air) Payment method Ending in 0682 — *€150,00* Important Delivery & Order Information To help avoid any delays with your order, please ensure the following: - The shipping address provided is correct and is the best location to receive your package. - You may be required to sign for your order on the day of delivery. If you authorise the courier to leave the parcel unattended (for example, at your doorstep), TRIANGL cannot be held responsible for any loss or theft. - Please note that some areas may not be directly serviced by FedEx or DHL. In these cases, parcels may be forwarded to the nearest local Post Office for collection. Order Changes If you need to make changes to your order, please contact us at orders@triangl.com within 8 hours of placing your order. Please note: - We can only assist with size changes or style changes, subject to availability. - Shipping address changes are only possible if the new address remains within the same state and country as the original address. - We are unable to guarantee any changes requested after the 8-hour window, as orders may already be in processing. Exchanges & Returns We offer a 14-day hassle-free returns period. To request an exchange or return, simply log in to our Returns Portal within 14 days of receiving your parcel using the email address used to place your order. Once your Return Authorisation (RA) is approved, items must be received back by TRIANGL within 14 days. Upon receipt, you will either receive your replacement item or a refund for the product price (original shipping costs excluded). We're excited for you to receive your new bikinis! The TRIANGL Team x
  2. CUSTOMER2026-07-13 12:54:52· email/email
    Hello Triangl I just received my beautiful lovely velvet bikini, I love the color, the material, everything, but despite I very attentively took my measurements with the tool you put on you online store, both the sizes are not accurate. I need a L for the top and an S for the bottom. And I need it very soon, I'm off to the sea next week... How can we do it fast and easy ? Do you have any stockist here in Paris where I can exchange it ? Thank you Sara +33 608256331 ---------- Forwarded message --------- From: Triangl Date: Tue, Jul 7, 2026 at 11:12 AM Subject: Order #2384264NA confirmed To: Order #2384264NA THANK YOU FOR YOUR PURCHASE! *Hi DE LA VILLEJEGU,* We are getting your order ready to be shipped. We will notify you when it has been sent. View your order or Visit our store Order summary MALA - VARO Green Velvet Balconette Bikini Set × 1 1 × MALA - VARO Green Velvet Balconette Bikini Top M 1 × VARO Green Velvet Bikini Bottom M / Tie-side / Cheeky €129,00 Subtotal *€129,00* Shipping *€21,00* Total *€150,00 EUR* Customer information Shipping address DE LA VILLEJEGU SARA 33bis Rue Doudeauville Building A Appartement 25 7th Floor Paris, 75018 France Billing address DE LA VILLEJEGU SARA 33bis Rue Doudeauville Building A Appartement 25 7th Floor Paris, 75018 France Shipping method Express Courier (Air) Payment method Ending in 0682 — *€150,00* Important Delivery & Order Information To help avoid any delays with your order, please ensure the following: - The shipping address provided is correct and is the best location to receive your package. - You may be required to sign for your order on the day of delivery. If you authorise the courier to leave the parcel unattended (for example, at your doorstep), TRIANGL cannot be held responsible for any loss or theft. - Please note that some areas may not be directly serviced by FedEx or DHL. In these cases, parcels may be forwarded to the nearest local Post Office for collection. Order Changes If you need to make changes to your order, please contact us at orders@triangl.com within 8 hours of placing your order. Please note: - We can only assist with size changes or style changes, subject to availability. - Shipping address changes are only possible if the new address remains within the same state and country as the original address. - We are unable to guarantee any changes requested after the 8-hour window, as orders may already be in processing. Exchanges & Returns We offer a 14-day hassle-free returns period. To request an exchange or return, simply log in to our Returns Portal within 14 days of receiving your parcel using the email address used to place your order. Once your Return Authorisation (RA) is approved, items must be received back by TRIANGL within 14 days. Upon receipt, you will either receive your replacement item or a refund for the product price (original shipping costs excluded). We're excited for you to receive your new bikinis! The TRIANGL Team x
  3. CUSTOMER2026-07-14 12:49:11· email/email
    ---------- Message transféré ---------
  4. AGENT2026-07-15 08:03:01· email/helpdeskINTERNAL
    RT https://triangl.gorgias.com/app/ticket/230648839
Replies are sent through Open Doors, so they stay on the customer record.