31,919 tickets1-100

New customer message on July 15, 2026 at 7:31 am

Oriana Cheney ¡ oryanacheney@gmail.com ¡ Gorgias #230730639

closed
Opened
14 Jul 2026, 23:31
Closed
16 Jul 2026, 10:00
Assignee
Unassigned
Order
2384524
customer caresiztrianglchannel-email

No Open Doors contact is linked to this ticket.

  1. CUSTOMER2026-07-14 23:31:08¡ email/email
    You received a new message from your online store's contact form. Country Code: US Reason For Contacting: general-enquiry Firstname: Oriana Lastname: Cheney Email: oryanacheney@gmail.com Phone: +420608283339 Ordernumber: 2384524NA Body: Hello, The bottoms I ordered have a bit less coverage in the front than I expected. They seem to be my size and fit overall, but I'm wondering if going a size up (to a Medium) would contribute Ute to more coverage around the bikini line or if you have models for the bottoms that do have more front coverage. Additionally, if I do an exchange do I have to pay for the cost of shipping the bikini back to you? Thanks, Oriana ----------------------------------------------------------------- You can enable spam filtering for contact forms in online store preferences. -----------------------------------------------------------------
  2. AGENT2026-07-15 04:09:50¡ email/helpdesk
    Hi Oriana, Thank you for reaching out. Sizing up won’t make a significant difference in terms of front coverage, as the style is designed to be more revealing due to its cut. To double check your size, could you please share the following details? - What bottom size (underwear, swimwear, pants) do you normally wear in general? (example - 6 US / 10 UK / 38 EU in bottoms) - Your size in cm for your hips, waist, and lower waist. For the hips: wrap the tape on the biggest part or the most protruding part of the bum. For the lower waist: measure around 2-3 inches below the belly button. This is normally where the waistband of the bikini should sit. For the waist: measure the thinnest part of the stomach. For exchanges, you will only need to pay for the cost of shipping the items back to us, while we cover the cost of sending your exchange to you. We have a great 14-day returns policy, you may check all the details here: https://triangl.com/a/returns Looking forward to your response. Kindest, Mavi xx
  3. AGENT2026-07-16 10:00:34¡ email/helpdesk
    Hi Oriana, We just wanted to follow up on our previous email, as we haven’t heard back from you yet. If you’re still looking for assistance, please provide us with the relevant measurements. In the meantime, we’ll go ahead and mark this ticket as solved. However, you’re welcome to reply directly to this email at any time to have it reopened. Kindest, TRIANGL x
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