You received a new message from your online store's contact form.
Country Code:
US
Reason For Contacting:
general-enquiry
Firstname:
Oriana
Lastname:
Cheney
Email:
oryanacheney@gmail.com
Phone:
+420608283339
Ordernumber:
2384524NA
Body:
Hello,
The bottoms I ordered have a bit less coverage in the front than
I expected. They seem to be my size and fit overall, but I'm
wondering if going a size up (to a Medium) would contribute Ute
to more coverage around the bikini line or if you have models for
the bottoms that do have more front coverage. Additionally, if I
do an exchange do I have to pay for the cost of shipping the
bikini back to you?
Thanks,
Oriana
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AGENT2026-07-15 04:09:50· email/helpdesk
Hi Oriana,
Thank you for reaching out.
Sizing up won’t make a significant difference in terms of front coverage, as the style is designed to be more revealing due to its cut. To double check your size, could you please share the following details?
- What bottom size (underwear, swimwear, pants) do you normally wear in general? (example - 6 US / 10 UK / 38 EU in bottoms)
- Your size in cm for your hips, waist, and lower waist.
For the hips: wrap the tape on the biggest part or the most protruding part of the bum.
For the lower waist: measure around 2-3 inches below the belly button. This is normally where the waistband of the bikini should sit.
For the waist: measure the thinnest part of the stomach.
For exchanges, you will only need to pay for the cost of shipping the items back to us, while we cover the cost of sending your exchange to you. We have a great 14-day returns policy, you may check all the details here: https://triangl.com/a/returns
Looking forward to your response.
Kindest,
Mavi xx
AGENT2026-07-16 10:00:34· email/helpdesk
Hi Oriana,
We just wanted to follow up on our previous email, as we haven’t heard back from you yet.
If you’re still looking for assistance, please provide us with the relevant measurements.
In the meantime, we’ll go ahead and mark this ticket as solved. However, you’re welcome to reply directly to this email at any time to have it reopened.
Kindest,
TRIANGL x
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