New customer message on July 21, 2026 at 9:33 am

Dear Rachael, Thank you for getting in touch, we have received your Exchange Request for Order #2390894NA. We are eager to assist but unfortunately, the STANDARD CHEEKIEST - SKY HIGH BOTTOM XS you have selected is low in stock and may no longer be available once your items arrive back to our warehouse while MINIMAL CHEEKIEST PANDA WHITE NEOPRENE BOTTOM XS is sold out. Our bikinis are selling out fast. It's best to purchase an alternative style for PANDA WHITE NEOPRENE in full set and all the items you need directly from the website to secure stocks. This is also the fastest way to receive the new suit! PLACE A NEW ORDER 1. Use this unique code (valid for 1 order within the next 48 hours) to get your shipping fee waived: EXCHANGE-TRIANGL-29 2. Order the new bikini/sizes that you require (in full set) directly on our website 3. Email us the new order number and we will send you the complete return instructions 4. Return your original set(s) for a refund (product value only) within 14 days of receiving your RA code 5. Please note that the refund will go back to the original payment method used to place order #2390894NA SELECT A DIFFERENT STYLE (of the same price as your original order) Please let us know your top 3 choices (Style + Top/Bottom sizes + bottom shape if applicable) of styles currently online and we will check availability to send. We will provide you with the return address and complete instructions once you have confirmed the above. Please Note: - We do not offer Free Returns and we are unable to refund initial shipping charges for goods returned, other than for faulty items. - We recommend using a Registered Postal Service (while avoiding express shipping) and keeping a record of the tracking details. TRIANGL cannot be held liable for any loss of garments being returned. - Your approved request will be processed once we receive your items back in our warehouse - If a refund is due, this will be processed at the time your items are received back in the warehouse. Look forward to your confirmation. Kindest, Geelah

2390894NA / AOOS and OOS / STASKY3CBOTXS 22 / MINPAN2CBOTXS 0

Dear Rachael, I hope this email finds you well. We’re reaching out to follow up on our previous email regarding your Order #2390894NA and wanted to please remind you that we’re awaiting your response to proceed further. For your reference: https://prnt.sc/9LsyB7qYFral Also, here is the updated free shipping code to use when placing your new order: EXCHANGE-TRIANGL-30. Please be advised that if we don’t hear back from you within the next 48 hours, we will proceed with closing this ticket for the time being. However, please rest assured that you can still reach out to us at any time, and we’ll be more than happy to assist you. Thank you for your attention to this matter, and we look forward to hearing from you soon. Kindest, Denise xx

2390894NA DOD July 20, 2026 aoos: STASKY3CBOTXS 18 MINPAN2CBOTXS 4