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New customer message on July 25, 2026 at 6:57 am

Unknown · cchan9528@gmail.com · Gorgias #232272584

closed
Opened
24 Jul 2026, 22:57
Closed
25 Jul 2026, 04:19
Assignee
Jesselle - Orders
or_email addressorderstrianglchannel-email

No Open Doors contact is linked to this ticket.

  1. CUSTOMER2026-07-24 22:57:24· email/email
    You received a new message from your online store's contact form. Country Code: US Reason For Contacting: general-enquiry Firstname: Chris Lastname: Chan Email: cchan9528@gmail.com Phone: 15109093688 Ordernumber: KERML9PHP Body: Hello I need help correcting the email address I used for my order. Can you update it to cchan9528@gmail.com please? ----------------------------------------------------------------- You can enable spam filtering for contact forms in online store preferences. -----------------------------------------------------------------
  2. AGENT2026-07-25 04:19:12· email/helpdesk
    Dear Chris, Thank you for your recent purchase. We’ve updated your email address from cchan9528@gnmail.com to cchan9528@gmail.com and re-sent your Order Confirmation to the updated address. You’ll receive a separate email with your tracking information once your order has shipped. Please also check your Spam or Junk folders just in case. If you have any other questions or concerns about your order, feel free to reach out and we’ll be glad to assist. For follow-ups, kindly include all of your questions in one email so we can address them efficiently. Kindest, Jesselle
Replies are sent through Open Doors, so they stay on the customer record.