You received a new message from your online store's contact form.
Country Code:
US
Reason For Contacting:
returns-and-exchanges
Firstname:
Caroline
Lastname:
Vickers
Email:
cwd4101@icloud.com
Phone:
+12516057374
Ordernumber:
2365753NA
Body:
Hi, I have been trying to get in contact with someone in
customer service for over a week now. An item in my order did not
fit and could not be exchanged by the time I needed it. I
received a message that said the size I would need for an
exchange was unavailable so I just want to return this item. The
window has come and gone because I have not been able to get in
touch with anyone. Can I please still return this item? It still
has tags and is in perfect condition. I really would like a
refund! Please advise
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AGENT2026-07-09 07:27:52· email/helpdeskINTERNAL
approved in https://triangl.gorgias.com/app/ticket/229123782
Replies are sent through Open Doors, so they stay on the customer record.