31,919 tickets1-100

Re: A shipment from order #2376338NA has been delivered

Sarah Drohan Ā· sldrohan@gmail.com Ā· Gorgias #228775456

closed
Opened
2 Jul 2026, 01:17
Closed
10 Jul 2026, 10:20
Assignee
Pearl - Returns Team
Order
2376338
returnsreturns_approvedreturns_fp on-holdtrianglchasing-no-replychannel-email

No Open Doors contact is linked to this ticket.

  1. CUSTOMER2026-07-02 01:17:20Ā· email/email
    Hello, After receiving your package and her parents evaluated the small coverage, they decided it is not appropriate for a 14 year old. I am Gramdma ,was happy to order this for her, unknowing the bare small space of coverage. This order has to be retuned by parents order. Please advise on details on refund and return. She has never seen bikini and it has never been worn...
  2. AGENT2026-07-03 15:42:11Ā· email/helpdesk
    Hi Sarah, Thank you for confirming your return request — we’re sorry to hear your order didn’t meet your expectations. Your return has been accepted. Please find your return instructions below. Once your return is received, a full refund will be issued, excluding the shipping fee and any applicable taxes or duties. āø» Items Approved for Refund: VINCA - SKY HIGH Blue Triangle Bikini Top: XS SKY HIGH Blue Bikini Bottom: XS / Tie-side / Cheekiest (Send the full set and bag/pouch in their original plastic packaging.) Return Authorization (RA) Number: D98E062951563 āø» 1. Prepare Your Items Please ensure all items are in their original condition, including the RETURNS TAG, HYGIENE SEAL, and TRIANGL packaging. āø» 2. Include the Dispatch Note Complete and include the Dispatch Note with your return. This helps us identify your items upon receipt. āø» 3. Ship Your Return Send your items to the address below. All items must be received within 14 days of your RA being issued. āø» Return Address (for North & Central America, except Canada): United States TRIANGL RETURNS c/o Web To Door Corp 16593 E 14th St San Leandro, CA 94578 United States āø» Important Notes • Return Shipping: Return shipping costs are not covered by TRIANGL. Original shipping charges are non-refundable. • Shipping Method: We strongly recommend using a registered postal service (while avoiding express shipping) and keeping your tracking information. TRIANGL cannot be held responsible for items lost during transit. āø» Expedite Your Refund or Exchange To help us process your return more quickly, please email proof of postage once your return has been shipped. If you have any questions or need further assistance, feel free to contact us at any time. Warm regards, Janis
  3. AGENT2026-07-03 15:42:20Ā· email/helpdeskINTERNAL
    #2376338NA | D98E062951563
  4. CUSTOMER2026-07-07 01:09:29Ā· email/email
    Hello, Thank you for your assistance in my return. The return is via UPS as of July 6, 2026:Tracking number: UPS. 1zA6R6230381596639 Please notate for your records.
  5. AGENT2026-07-07 08:26:46Ā· email/helpdesk
    Dear Sarah, Thank you for sending your tracking number. We will process your request once we receive it at our warehouse. Feel free to check back with us anytime for further updates, or as soon as the tracking number shows delivered. Kindest, Pearl
  6. AGENT2026-07-07 08:27:47Ā· email/helpdeskINTERNAL
    #2376338NA D98E062951563 ON HOLD > Not yet in the system TN: 1zA6R6230381596639
  7. AGENT2026-07-10 10:20:32Ā· email/helpdeskINTERNAL
    #2376338NA D98E062951563 7/8/2026 #2376338NA D98E062951563 SARAH DROHAN TIESKY3CBOTXS 1 UPS1ZA6R6230381596539 346069 7/9/2026 7/8/2026 #2376338NA D98E062951563 SARAH DROHAN VINSKY3TOPXS 1 UPS1ZA6R6230381596539 346070 7/9/2026
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