Is there any way to get new products for damage products?
AI_AGENT2026-07-19 23:25:16路 chat/api
Hi, welcome to TRIANGL! I鈥檓 sorry you鈥檙e dealing with damaged products. I鈥檓 connecting you with our Returns Team now, and they鈥檒l take it from here.
Please hold on for a moment while I transfer the chat. The expected waiting time for a response in chat is 1 min.
If you can, share your order number. They may ask for a photo or any extra details they need.
CUSTOMER2026-07-19 23:25:27路 chat/gorgias_chat
Never mind
AGENT2026-07-19 23:25:48路 chat/helpdesk
Hi there! I鈥檓 Kelly, and I'll be helping you today. :)
AGENT2026-07-19 23:27:15路 chat/helpdesk
I'm really so sorry to hear that you are having issue with the suit. To assist you better, let me forward your concern to the Returns Team to address your concern accordingly.
Before I proceed, can I get the order number and could you tell us what happened to your suit?
AGENT2026-07-19 23:29:26路 chat/helpdesk
Checking up on how things are going.
AGENT2026-07-19 23:31:28路 chat/helpdesk
Dropping in to check if you are still connected?
AGENT2026-07-19 23:33:31路 chat/helpdesk
It seems that you are all set. I鈥檒l be closing out the chat momentarily. Please reach out should you need any further assistance. xx
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