Re: New customer message on 7 July 2026 at 01:11

You received a new message from your online store's contact form. Country Code: CH Reason For Contacting: returns-and-exchanges Firstname: Noa Lastname: Löliger Email: noalinaloeliger@gmail.com Phone: +41789503637 Ordernumber: 2379717NA Body: Hello I've exchanged a bikini, but since the bikini was low on stock I ordered a new one and sent back the one I first ordered separately (as advised by customer service). The e-mail on how to return was quite short of information, and since you referred to a dispatch note but there was none attached to the mail, I wrote down my order number, return number, and the quantity as well as the description of the returned item, since customer service was taking a long time to reply. I now received my new bikini, and just found the dispatch note which I was supposed to put in the return package. Can I just send you a scan of the dispatch note for my returned package? Thank you for your help.

Hi Thank you for your response. I didn't add a tracking to the package, the only thing I have is the receipt I received from the post office - it is in german tho, I'll attach it anyway. I sent it yesterday and they said that it would take about 2-4 business days to arrive. Sorry for the inconvenience (and sorry for the crunched up receipt).