CUSTOMER2026-07-21 01:03:51路 email/email
You received a new message from your online store's contact form.
Country Code:
US
Reason For Contacting:
returns-and-exchanges
Firstname:
Morgan
Lastname:
Churchill
Email:
morganchurchill7@icloud.com
Phone:
5125712871
Ordernumber:
2375569NA
Body:
Hi there! My sister placed this order under the email
samantha.churchill8@icloud.com and we had been discussing
returning the Silver Sparkle Swimsuit and I was given the return
authorization number (RA) 2375569NARF. I was told to include the
dispatch note but I was not given one and can't find somewhere to
get one from. Additionally, is the returns tag the tag that comes
on the swimsuit?
Thank you so much for the help,
Morgan Churchill
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AGENT2026-07-21 10:27:58路 email/helpdeskINTERNAL
Order# 2375569NA - dispatch note request
AGENT2026-07-21 12:08:27路 email/helpdesk
Dear Morgan,
Thank you for reaching out to us.
As requested, I have attached your dispatch note for Order #2375569NA.
If you have any other questions about your order, feel free to reach out. We鈥檒l be happy to assist. For follow-ups, kindly include all of your questions in one email so we can handle them efficiently.
Kindest,
Anna xx
CUSTOMER2026-07-22 05:24:53路 email/email
Hi again! You mentioned you included the dispatch note but I cannot find it in this email. What should it look like? Also is the returns tag just the tag that comes on the swimsuit?
AGENT2026-07-22 05:46:27路 email/helpdesk
Dear Morgan,
Thank you for reaching out to us. We're sorry for the confusion caused.
I've attached a copy of the Dispatch Note to this email for your convenience. Please complete the dispatch note and include it inside your return parcel along with the item(s) you're returning.
If you have any other questions about your order, feel free to reach out. We鈥檒l be happy to assist. For follow-ups, kindly include all of your questions in one email so we can handle them efficiently.
Kindest,
Katrina x
CUSTOMER2026-07-22 17:31:53路 email/email
Thank you! Here is proof of shipment!
AGENT2026-07-27 03:53:43路 email/helpdesk
Hi Morgan,
Thanks for getting back to us and sending your tracking information through!
We鈥檒l be keeping an eye on your return and will process your refund as soon as the items are received and confirmed at our warehouse.
In the meantime, please feel free to get in touch should you need further assistance.
Have a lovely day!
Kindest,
Reena
AGENT2026-07-27 03:53:47路 email/helpdeskINTERNAL
ON HOLD 2375569NA / 2375569NARF
SD 07/22/2026 / TN 1ZHF90840373581314
AGENT2026-07-31 13:41:22路 email/helpdeskINTERNAL
#2375569NA 2375569NARF
7/28/2026 #2375569NA 2375569NARF SAM CHURCHILL MINSILFBBOTS 1 UPS1ZHF90840373581314 351380 7/31/2026
7/28/2026 #2375569NA 2375569NARF SAM CHURCHILL MINSILTOPSP 1 UPS1ZHF90840373581314 351381 7/31/2026