31,919 tickets1-100

Re: Orders #2379342NA & #2374944NA

Holland Scott 路 holland.e.scott@gmail.com 路 Gorgias #231775009

closed
Opened
21 Jul 2026, 23:18
Closed
28 Jul 2026, 12:52
Assignee
Lynn - Returns Team
returnsreturns_clarificationreturns_mgtreturns_processedtrianglchasing-no-replychannel-email

No Open Doors contact is linked to this ticket.

  1. AGENT2026-07-21 23:18:32路 email/helpdesk
    Dear Holland, We are reaching out regarding your refund requests for orders 2379342NA & 2374944NA. We've received notification from our warehouse that your items have arrived. However, the items reported do not match the items on your original request. To ensure we process your request correctly, can you please list the Style Name and Sizes (top/bottom) you have sent back? Once we receive your reply, we will double-check this and process your request as soon as possible. Kindest, Jetz
  2. AGENT2026-07-21 23:19:20路 email/helpdeskINTERNAL
    #2379342NA 2379342NARF missing TIEJOLBBOTS SOFAZU2TOPXS TIEAZU2CBOTS #2374944NA 2374944NARF missing NVINJOLTOPS 7/16/2026 #2379342NA N/A HOLLAND SCOTT JARPIN4TOPS 1 UPS1Z04W1110384664474 348369 7/17/2026 7/16/2026 #2379342NA N/A HOLLAND SCOTT TIEPIN4CBOTS 1 UPS1Z04W1110384664474 348370 7/17/2026 7/16/2026 #2379342NA N/A HOLLAND SCOTT STAPIN4CBOTS 1 UPS1Z04W1110384664474 348371 7/17/2026 7/16/2026 #2379342NA N/A HOLLAND SCOTT MAIPIN4TOPSP 1 UPS1Z04W1110384664474 348372 7/17/2026 7/16/2026 #2374944NA N/A HOLLAND SCOTT VINLOKTOPS 1 UPS1Z04W1110384664474 348373 7/17/2026 7/16/2026 #2374944NA N/A HOLLAND SCOTT VINLOKABOTS 1 UPS1Z04W1110384664474 348374 7/17/2026 7/16/2026 #2374944NA N/A HOLLAND SCOTT NVINMATTOPS 1 UPS1Z04W1110384664474 348375 7/17/2026 7/16/2026 #2374944NA N/A HOLLAND SCOTT TIEMATBBOTS 1 UPS1Z04W1110384664474 348376 7/17/2026
  3. CUSTOMER2026-07-23 19:25:37路 email/email
    Thank you so much for reaching out about this, here is a list of the things that I sent back and an item that I kept I'm sorry if there's no confusion hopefully this matches up with what you received: MAIA - pink punch sparkle small and bottom in small Jara- pink punch sparkle small top and bottom in small Vinca - Mato Red in Small top and bottom KEPT: SOFI Azure Sparkle in small top and bottom
  4. CUSTOMER2026-07-27 17:08:10路 email/email
    Hi, just wanted to check in again about this return now that I've sent over the styles that were sent in. Would love to see the return go through. Let me know if you need anything else on my end.
  5. AGENT2026-07-28 12:52:30路 email/helpdesk
    Hi Holland, We apologize for the delay in getting back to you and appreciate your patience. Your concerns are important to us, and I regret any inconvenience caused by the wait. Thank you as well for confirming your returned items. We're pleased to let you know that your refund for the three bikini sets is now being processed. Please allow 7 to 10 business days for the refund to be processed and reflected in your account. A credit will be automatically applied to your original payment method, and you鈥檒l receive a notification email once the process is complete. If you need any further assistance, please don鈥檛 hesitate to reach out鈥攚e鈥檙e happy to help! Wishing you a wonderful day! Kindest, Lynn
  6. AGENT2026-07-28 12:52:59路 email/helpdeskINTERNAL
    FOR PROCESSING #2374944NA 2374944NARF & FOR PROCESSING #2379342NA 2379342NARF
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