CUSTOMER2026-07-03 02:48:43· email/email
I just now ordered the wrong size bikini set for my daughter and need XS and not XXS. Let me know if you can make the change or just cancel the order and I will reorder with correct size. Order # is
2381099NA - and it's the Mica - Sun sprinkle polka dot crop bikini set.
Michael
AGENT2026-07-03 04:52:05· email/helpdesk
Hi Michael,
Thank you for reaching out!
While processing your size change request, I noticed that the SUN SPRINKLE Polka Dot Bikini XS Standard Normal Bottom is currently out of stock. We're in the process of securing more inventory, but the estimated restock date for this style is still to be determined.
We expect to have an update on the ETA within the next 2–3 days. Would you be happy to wait for an update from us? Please let us know.
Alternatively, we do have the SUN SPRINKLE Polka Dot Bikini Bottom available in XS Tie-Side Cheeky and XS Tie-Side Cheekiest if you'd prefer one of those styles instead.
We look forward to hearing from you!
Kindest,
Jesselle X
CUSTOMER2026-07-03 13:15:23· email/email
Hi Jesselle,
Thanks for the response! Let's just wait until you know when it's back in stock and can go from there. Have a great weekend!
AGENT2026-07-03 14:21:48· email/helpdesk
Hi Ann,
Thank you for your patience, and I hope you're having a great weekend!
We removed your original order from our system and created a new one with your preferences. Your new order number is #2381322NA, and it is for the following:
Take note that the change will be manually processed, so our system will not be able to capture it in the summary of the Shipping Confirmation email that will be sent to you. Do not panic, though! Your order has been updated – as promised! – just as you requested.
Your chosen bikini will hopefully arrive at the warehouse soon. We understand how important this is to you and are working hard to dispatch your order as quickly as possible.
Once your order has shipped, you’ll receive a separate email with your tracking information. Please also check your Spam or Junk folders just in case.
If you have any other questions or concerns about your order, please reach out anytime, and we’ll be glad to assist. For follow-ups, kindly include all of your questions in one email so we can address them efficiently.
Thank you again for your patience and understanding.
Kindest,
Trish
CUSTOMER2026-07-03 14:26:48· email/email
Thank you so much and have a great weekend!!!
AGENT2026-07-03 16:08:16· email/helpdesk
Dear Michael,
You're very welcome! Thank you so much for your patience and understanding.
I hope you have a wonderful weekend as well!
If you have any other questions about your order, feel free to reach out. We’ll be happy to assist. For follow-ups, kindly include all of your questions in one email so we can handle them efficiently.
Kindest,
Trish