Hello
I would like to check on my exchange request. #4778AE2960367
I have not received an approval email for the exchange just yet I just need a larger size
AGENT2026-07-18 14:01:33Ā· email/helpdesk
Hi Andrea,
Thank you for getting in touch.
We are confirming your exchange request and have approved the exchange for the following items:
Returning: SOFI - PADDLE POP OMBRE Halter Bikini Top XS/ Bottom XS / Standard / Normal
(Send back the full set, please include your bag/pouch in original plastic packaging.)
Exchanging For: SOFI - PADDLE POP OMBRE Halter Bikini Top S/ Bottom S / Standard / Normal
(Your new parcel will be sent to the original shipping address provided upon purchase.)
Return Authorization (RA) Number: 4778AE2960367
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1. Prepare Your Items
Please ensure all items are in their original condition, including the RETURNS TAG, HYGIENE SEAL, and TRIANGL packaging.
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2. Include the Dispatch Note
Complete and include the Dispatch Note with your return. This helps us identify your items upon receipt.
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3. Ship Your Return
Send your items to the address below.
All items must be received within 14 days of your RA being issued.
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Return Address (for North & Central America, except Canada):
United States
TRIANGL RETURNS
c/o Web To Door Corp
16593 E 14th St
San Leandro, CA 94578
United States
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Important Notes
⢠Return Shipping: Return shipping costs are not covered by TRIANGL. Original shipping charges are non-refundable.
⢠Shipping Method: We strongly recommend using a registered postal service (while avoiding express shipping) and keeping your tracking information. TRIANGL cannot be held responsible for items lost during transit.
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Expedite Your Refund or Exchange
To help us process your return more quickly, please email proof of postage once your return has been shipped.
If you have any questions or need further assistance, feel free to contact us at any time.
Warm regards,
Lynn
Sent from my iPhone
Picture of return shipping receipt
AGENT2026-07-23 10:57:53Ā· email/helpdesk
Dear Andrea,
Thanks for sending this through!
We're pleased to inform you that your exchange has been processed, and a new Order Confirmation has been sent. The tracking number will be provided within the next 1-2 business days.
If you need any further assistance, feel free to reach outāweāre happy to help.
Wishing you a wonderful day!
Kindest,
Elaine xx
AGENT2026-07-23 10:58:18Ā· email/helpdeskINTERNAL
EX 2384734NA / 4778AE2960367
EX PROCESSED 7/23/2026
new ORDER# 2395246NA
SD 7/20/2026
TN 9500110568236201417948
AGENT2026-08-03 01:34:35Ā· email/helpdeskINTERNAL
EX 2384734NA / 4778AE2960367
7/24/2026 #2384734NA 4778AE2960367 ANDREA WALTER SOFPAD2TOPXS 1 USPS4209457823079500110568236201417948 350497 7/28/2026
7/24/2026 #2384734NA 4778AE2960367 ANDREA WALTER STAPAD2ABOTXS 1 USPS4209457823079500110568236201417948 350498 7/28/2026
Replies are sent through Open Doors, so they stay on the customer record.