CUSTOMER2026-07-21 02:06:52¡ email/email
hi!
I'd like to exchange my order for a size xs. I just bought the wrong size
and want a return label. Can it just be exchanged for a size xs in both top
and bottom?
Thank you :)
CUSTOMER2026-07-21 02:07:42¡ email/email
My order #
2393183NA. I want the same exact bikini just a size extra small!
AGENT2026-07-23 05:28:51¡ email/helpdesk
Hi Audrey,
We're so sorry for the delayed response, and thank you for your patience.
We understand that youâd like to exchange your bikini for the same style in Size XS for both the top and bottom.
Upon checking your order, it has already been shipped and unfortunately, weâre unable to make changes to the order or arrange an exchange while the package is still on its way. We highly suggest that we wait for the item to be received and check if the order fits. If you still decide to return the items, email us back within 14 days from the date of delivery.
You may check more on our Returns Policy (Refunds & Exchanges) here:
https://triangl.com/a/returns
https://triangl.com/pages/frequently-asked-questions
In the meantime, please let us know if we can help you with anything else.
Thank you for your understanding, and we hope your order arrives soon!
Kindest,
Geelah
AGENT2026-07-23 05:30:03¡ email/helpdesk
Hi Audrey,
We're so sorry for the delayed response, and thank you for your patience.
We understand that youâd like to exchange your bikini for the same style in Size XS for both the top and bottom.
Upon checking your order, it has already been shipped and unfortunately, weâre unable to make changes to the order or arrange an exchange while the package is still on its way. We highly suggest that we wait for the item to be received and check if the order fits. If you still decide to return the items, email us back within 14 days from the date of delivery.
You may check more on our Returns Policy (Refunds & Exchanges) here:
https://triangl.com/a/returns
https://triangl.com/pages/frequently-asked-questions
Please also be advised that we do not provide return labels. The shipping cost incurred for returning item/s to Triangl for both exchanges and refunds is neither covered nor reimbursed by us. We recommend using the cheapest registered/trackable mailing service that's most affordable for you as we cannot be held liable for any loss and please make sure to keep a record of the tracking details.
In the meantime, please let us know if we can help you with anything else.
Thank you for your understanding, and we hope your order arrives soon!
Kindest,
Geelah
AGENT2026-07-30 05:52:45¡ email/helpdesk
Dear Audrey,
I hope this email finds you well. Weâre reaching out to follow up on our previous email regarding 2393183NA and wanted to please remind you that weâre awaiting your response to proceed further. For your reference:
Geelah - Returns Team
07/23/2026
Hi Audrey,
We're so sorry for the delayed response, and thank you for your patience.
We understand that youâd like to exchange your bikini for the same style in Size XS for both the top and bottom.
Upon checking your order, it has already been shipped and unfortunately, weâre unable to make changes to the order or arrange an exchange while the package is still on its way. We highly suggest that we wait for the item to be received and check if the order fits. If you still decide to return the items, email us back within 14 days from the date of delivery.
You may check more on our Returns Policy (Refunds & Exchanges) here:
https://triangl.com/a/returns
https://triangl.com/pages/frequently-asked-questions
Please also be advised that we do not provide return labels. The shipping cost incurred for returning item/s to Triangl for both exchanges and refunds is neither covered nor reimbursed by us. We recommend using the cheapest registered/trackable mailing service that's most affordable for you as we cannot be held liable for any loss and please make sure to keep a record of the tracking details.
In the meantime, please let us know if we can help you with anything else.
Thank you for your understanding, and we hope your order arrives soon!
Kindest,
Geelah
**end of email**
Please be advised that if we donât hear back from you within the next 48 hours, we will proceed with closing this ticket for the time being. However, please rest assured that you can still reach out to us at any time, and weâll be more than happy to assist you.
Thank you for your attention to this matter, and we look forward to hearing from you soon.
Kindest,
Denise xx