31,919 tickets1-100

Re: Your Exchange request # 9C5D162948545: Approved

Sophia Lager · sophia.lager@gmail.com · Gorgias #228897195

closed
Opened
2 Jul 2026, 16:01
Closed
5 Jul 2026, 02:13
Assignee
Reena - Returns Team
returnsreturns_follow-upreturns_processedtrianglvipchannel-email

No Open Doors contact is linked to this ticket.

  1. CUSTOMER2026-07-02 16:01:01· email/email
    Sophia Lager
  2. AGENT2026-07-05 02:13:51· email/helpdesk
    Dear Sophia, Thanks for sending this through! We're pleased to inform you that your exchange for VINCA - PADDLE POP OMBRE M Top has been processed, and a new Order Confirmation has been sent. The tracking number will be provided within the next 1-2 business days. If you need any further assistance, feel free to reach out—we’re happy to help! Kindest, Reena
  3. AGENT2026-07-05 02:13:53· email/helpdeskINTERNAL
    2367726NA / 9C5D162948545 EX PROCESSED 7/5/26 NEW ORDER #2382422NA SD 7/2/26 / TN 873883620026
  4. AGENT2026-07-12 15:41:30· email/helpdeskINTERNAL
    7/6/2026 #2367726NA N/A SOPHIA LAGER VINPAD2TOPL 1 FEDEX873883620026 345631 7/8/2026
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