Re: Your request # B7DD7C2955510: Pending Approval

Hi Mickaël, Thank you for getting in touch. We sincerely apologize for the delay in getting back to you and appreciate your patience. Your concerns are important to us, and I regret any inconvenience caused by the wait. We are confirming your exchange request and have approved the exchange for the following items: Returning: BUTTER CROCHET STRIPE M / Minimal / Cheekiest Bottom (Send back your Bottoms only, please include your bag/pouch in original plastic packaging.) Exchanging For: BUTTER CROCHET STRIPE S / Minimal / Cheekiest Bottom (Your new parcel will be sent to the original shipping address provided upon purchase.) Return Authorization (RA) Number: B7DD7C2955510 ⸻ 1. Prepare Your Items Please ensure all items are in their original condition, including the RETURNS TAG, HYGIENE SEAL, and TRIANGL packaging. ⸻ 2. Include the Dispatch Note Complete and include the Dispatch Note with your return. This helps us identify your items upon receipt. ⸻ 3. Ship Your Return Send your items to the address below. All items must be received within 14 days of your RA being issued. ⸻ Return Address (For customers located in EU member countries only): Netherlands TRIANGL RETURNS Incheonweg 7 1437EK Rozenburg The Netherlands ⸻ Important Notes • Return Shipping: Return shipping costs are not covered by TRIANGL. Original shipping charges are non-refundable. • Shipping Method: We strongly recommend using a registered postal service (while avoiding express shipping) and keeping your tracking information. TRIANGL cannot be held responsible for items lost during transit. ⸻ Expedite Your Refund or Exchange To help us process your return more quickly, please email proof of postage once your return has been shipped. Please be advised that our order processing time frame is 1-2 business days. Orders are dispatched from our warehouse based in Hong Kong, and are usually delivered within 3-5 working days. There can be the occasional customs or courier delay which may affect your delivery timeframe from time to time. https://triangl.com/pages/faqs?tab=shipping If you have any questions or need further assistance, feel free to contact us at any time. Warm regards, Reena

2379929NA / B7DD7C2955510 MINBUTFCBOTS 59

Hi Mickaël, Thank you for getting back to us. Yes, please return the bag/pouch together with the bikini bottom. Once your exchange has been processed, your new bikini bottom will be sent with its matching bag/pouch as well. Regarding the shipment from our Hong Kong warehouse, our processing time is typically 1–2 business days after we receive and process your return. To help us complete your exchange as quickly as possible, we recommend sending your return at your earliest convenience, within 14 days of receiving your Return Authorization (RA) number. Once you've shipped it, please reply to this email with a copy of your return postage receipt so we can monitor your return and process your exchange straight away. We hope this clarifies everything. If you have any other questions, please don't hesitate to let us know. We look forward to hearing back from you! Kindest, Reena

Hi Mickaël, Thanks for sending this through! We're pleased to inform you that your exchange for BUTTER CROCHET STRIPE S / Minimal / Cheekiest Bottom has been processed, and a new Order Confirmation has been sent. The tracking number will be provided within the next 1-2 business days. If you need any further assistance, feel free to reach out—we’re happy to help! Kindest, Reena

2379929NA / B7DD7C2955510 EX PROCESSED 7/17/26 NEW ORDER #2391477NA SD 7/16/26 / TN CW538713101FR

7/23/2026 #2379929NA #B7DD7C2955510 MICKAEL BOIDIN MINBUTFCBOTM 1 CW538713101FR 2824 7/23/2026 2379929NA / B7DD7C2955510