11,964 tickets1-100

Conversation with ALINA BRACAMONTES

ALINA BRACAMONTES · alina.bracamontes@gmail.com · Gorgias #228417017

closed
Opened
29 Jun 2026, 23:08
Closed
1 Jul 2026, 10:26
Assignee
Elaine - Returns Team
Order
2340205
returnsreturns_follow-uptrianglai_answeredai_handoverai_next_genai_processingai_snoozechannel-chat

No Open Doors contact is linked to this ticket.

  1. CUSTOMER2026-06-29 23:08:24· chat/gorgias_chat
    HI!!
  2. AI_AGENT2026-06-29 23:08:31· chat/api
    Hi, welcome to TRIANGL! Is there anything else I can help you with?
  3. CUSTOMER2026-06-29 23:08:44· chat/gorgias_chat
    Dear Triangle Team, Here is the information you requested: 1. The order number is #2340205NA 2. Style name is MALA - BANC BLUE BALCONETTE BIKINI BOTOM size S 3. We would like to return all the bikini because we didnt like the bottom part, It Is todo smal for me. My grandmother Is going to Miami on Monday, so she will return the complete bikini that day. Can we have a refund? . Thanks you!! Alina Bracamontes
  4. AI_AGENT2026-06-29 23:09:00· chat/api
    Hi, welcome to TRIANGL! Thanks for sharing the order details, Alina. Because you’re requesting a refund, a team member needs to review the return for your order #2340205NA to confirm the correct next steps. Thanks for your message! Let me connect you with one of our team members who can help you with this. Please hold on for a moment while I transfer the chat. A live agent will be with you shortly, usually within 1 min. If you’d like, leave your email address here so the team can contact you.
  5. AGENT2026-06-29 23:09:36· chat/helpdesk
    Hi! I’m Anna, and I’ll be helping you from here.
  6. AGENT2026-06-29 23:09:56· chat/helpdesk
    I will forward your request to our Returns Team for further checking.
  7. AGENT2026-06-29 23:10:08· chat/helpdesk
    Please expect their email from this point up to 24 hours.
  8. AGENT2026-06-29 23:10:14· chat/helpdesk
    In the meantime, can I help you with anything else?
  9. CUSTOMER2026-06-29 23:10:17· chat/gorgias_chat
    thanks
  10. CUSTOMER2026-06-29 23:10:34· chat/gorgias_chat
    yes! i need the return number and address
  11. AGENT2026-06-29 23:10:57· chat/helpdesk
    Got it. They'll provide you with the instructions and address.
  12. AGENT2026-06-29 23:11:03· chat/helpdesk
    Feel free to let us know if you need anything else. Thanks and have a great day! x
  13. CUSTOMER2026-06-29 23:11:39· chat/gorgias_chat
    yes! is that we sent the email on Saturday and is urgent for us to have this information. thanks
  14. AGENT2026-06-29 23:12:13· chat/helpdesk
    Yes, they've been informed of the urgency of the request x
  15. CUSTOMER2026-06-29 23:12:24· chat/gorgias_chat
    super!! Thanks
  16. AGENT2026-06-29 23:13:07· chat/helpdesk
    You're most welcome! It has been a pleasure assisting you. Thanks, and have a lovely day! x
  17. AGENT2026-06-29 23:13:30· chat/helpdeskINTERNAL
    Hi, RT! For your assistance, please. Thank you! x Dear Triangle Team, Here is the information you requested: 1. The order number is #2340205NA 2. Style name is MALA - BANC BLUE BALCONETTE BIKINI BOTOM size S 3. We would like to return all the bikini because we didnt like the bottom part, It Is todo smal for me. My grandmother Is going to Miami on Monday, so she will return the complete bikini that day. Can we have a refund?
  18. AGENT2026-07-01 10:26:23· chat/helpdeskINTERNAL
    RT https://triangl.gorgias.com/app/ticket/224064449
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