11,964 tickets1-100

Conversation with Brooke Chang

Brooke Chang · changbrookie01@gmail.com · Gorgias #226258729

closed
Opened
15 Jun 2026, 18:26
Closed
15 Jun 2026, 21:34
Assignee
Bernadette - Orders
ordor_tracking adviseorderstrianglai_answeredai_closeai_handoverai_processingai_snoozechannel-chat

No Open Doors contact is linked to this ticket.

  1. CUSTOMER2026-06-15 18:26:06· chat/gorgias_chat
    What’s my tracking number: 2362343NA
  2. AI_AGENT2026-06-15 18:26:24· chat/api
    Hi, welcome to TRIANGL! To provide the tracking information for your order with tracking number 2362343NA, please use the verification button to confirm your order details. Is there anything else I can help you with?
  3. CUSTOMER2026-06-15 18:29:22· chat/gorgias_chat
    Track shipment
  4. AI_AGENT2026-06-15 18:29:46· chat/api
    Please use the verification button to confirm your order details so I can assist you with tracking your shipment.
  5. CUSTOMER2026-06-15 19:22:11· chat/gorgias_chat
    Help track 2362343NA
  6. AI_AGENT2026-06-15 19:22:28· chat/api
    I am connecting you with one of our team members now — a live agent will be with you shortly to look into this for you.
  7. CUSTOMER2026-06-15 19:23:29· chat/gorgias_chat
    What is tracking number
  8. AGENT2026-06-15 19:23:59· chat/helpdesk
    Hi there! I’m Janis, and I’ll be helping you from here.
  9. AGENT2026-06-15 19:24:23· chat/helpdesk
    Let me check. Please hold on.
  10. CUSTOMER2026-06-15 19:25:48· chat/gorgias_chat
    Ok
  11. AGENT2026-06-15 19:27:02· chat/helpdesk
    Thanks for waiting. Upon checking, there's is no update yet for the tracking number. No worries, I have forwarded your concern to our Orders Team. Please expect a response from them within today.
  12. CUSTOMER2026-06-15 19:27:26· chat/gorgias_chat
    Ok
  13. AGENT2026-06-15 19:27:52· chat/helpdesk
    Would there be anything else I can assist you with?
  14. CUSTOMER2026-06-15 19:28:32· chat/gorgias_chat
    No thank e
  15. AGENT2026-06-15 19:29:38· chat/helpdesk
    Thanks for chatting with us! Please feel free to chat with us anytime for additional assistance. Have a lovely day! xx
  16. AGENT2026-06-15 19:29:55· chat/helpdeskINTERNAL
    Hi Orders, Concern - Correct TN cx - What’s my tracking number: 2362343NA Track shipment Help track 2362343NA What is tracking number changbrookie01@gmail.com Thanks.
  17. AGENT2026-06-15 21:34:24· email/helpdesk
    Dear Brooke, We're pleased to inform you that your order #2362343NA has been shipped. Please find your tracking details below: Order Number: #2362343NA Tracking Number: 529136052060 Courier: FedEx Tracking URL: https://www.fedex.com/fedextrack/?trknbr=529136052060 Please note that our order processing timeframe is 1-2 business days while shipping thereafter takes anywhere from 3-5 business days. Weekends, holidays and customs clearance delays may not included. If you have any other questions regarding your order, please don’t hesitate to reach out. We’ll be happy to help. For follow-ups, kindly include all your questions in one email so we can assist you more efficiently. Kindest, Bernadette
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