11,964 tickets1-100

Conversation with Customer #524912709

Unknown · Gorgias #224040264

closed
Opened
1 Jun 2026, 20:28
Closed
1 Jun 2026, 20:29
Assignee
Ai Agent Bot
trianglai_answeredai_closeai_processingsender-anonymouschannel-chat

No Open Doors contact is linked to this ticket.

  1. CUSTOMER2026-06-01 20:28:38· chat/gorgias_chat
    Why do you have to charge so much on the courier
  2. AI_AGENT2026-06-01 20:29:07· chat/api
    Hi! Thanks for your question. We offer one shipping method only: Express Shipping via FedEx and DHL. The cost is a flat rate of USD $20 per order (converted to your local currency at checkout), excluding duties and taxes. For customers in Australia, it's AUD $10, excluding GST. These rates cover fast and reliable courier service to ensure your order arrives quickly and securely. The final shipping charge is confirmed at checkout based on your delivery address.
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