11,901 tickets1-100

Conversation with Customer #529103672

Unknown · Gorgias #226731066

closed
Opened
18 Jun 2026, 15:19
Closed
18 Jun 2026, 15:44
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Unassigned
customer caresiztrianglai_answeredai_handoverai_processingai_snoozesender-anonymouschannel-chat

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  1. CUSTOMER2026-06-18 15:19:25· chat/gorgias_chat
    I’m usually a small top and medium bottom what should i get ?? Usa - size 4 bottom and A cup
  2. AI_AGENT2026-06-18 15:19:55· chat/api
    Hi, welcome to TRIANGL! For a USA size 4 bottom, we recommend choosing a Small (S) based on our sizing chart. This fits a waist of 27–28 inches and hips of 37.5–39 inches. For your A cup top, the recommended size would be XXS or XS, depending on your underbust and overbust measurements. Since you haven't shared those yet, you can consider XXS for smaller band sizes or XS if you're closer to 32A/32B. Our tops generally have a firm swimwear fit. Could you please provide your underbust and overbust measurements? This will help us give you a more precise top size recommendation. You can also check out our full size guide here: [https://triangl.com/pages/size-guide](https://triangl.com/pages/size-guide) Is there anything else I can help you with?
  3. CUSTOMER2026-06-18 15:20:26· chat/gorgias_chat
    34A
  4. AI_AGENT2026-06-18 15:20:51· chat/api
    Thanks for your message! Let me connect you with one of our team members who can help you with this. Please hold on for a moment while I transfer the chat. You can also leave your email address in case you want to be contacted directly. The waiting time for a response in chat is usually about 1 minute.
  5. AGENT2026-06-18 15:21:17· chat/helpdesk
    Hi there! I’m Janis, and I’ll be helping you from here.
  6. AGENT2026-06-18 15:21:36· chat/helpdesk
    May I know which particular style you are checking out, please?
  7. CUSTOMER2026-06-18 15:21:49· chat/gorgias_chat
    Hi Janis! Quick question i’m a size usa 4 bottom and size 34 A top what should I get?
  8. CUSTOMER2026-06-18 15:22:04· chat/gorgias_chat
    Want the cheekiest bottom and triangle top
  9. AGENT2026-06-18 15:22:24· chat/helpdesk
    Fab choice. For me to better guide you with sizing, I will need your exact measurements in centimeters or inches. Do you have a tape measure handy?
  10. CUSTOMER2026-06-18 15:23:50· chat/gorgias_chat
    Ughh i dont 🥲
  11. AGENT2026-06-18 15:24:19· chat/helpdesk
    No worries. I would recommend the S top. If you prefer more coverage, you may want to consider the M size. I recommend the S size for the bottoms.
  12. AGENT2026-06-18 15:24:24· chat/helpdesk
    I do suggest coming back to live chat once you have a tape measure handy so we can be sure of your sizes.
  13. CUSTOMER2026-06-18 15:25:03· chat/gorgias_chat
    Awesome i’ll get a small one both!! Also, how long does it take to arrive?
  14. AGENT2026-06-18 15:25:21· chat/helpdesk
    Once you have placed an order, it will take 1-2 business days to process an order and 3-5 business days for delivery. And there can be the occasional customs or courier delay which may affect your delivery timeframe from time to time.
  15. CUSTOMER2026-06-18 15:26:00· chat/gorgias_chat
    Okayyy! I have a trip in a week do you think it will be on time or maybe not?
  16. AGENT2026-06-18 15:26:46· chat/helpdesk
    I'm afraid, I cannot guarantee the exact date as we need a maximum of 7 business days including the shipping. We are guided by a standard timeframe.
  17. AGENT2026-06-18 15:26:51· chat/helpdesk
    To loosely calculate, we need around 5-7 working days (weekends, holidays and customs clearance delays not included) for the order to arrive. However, there can be the occasional customs or courier delay which may affect your delivery time frame.
  18. CUSTOMER2026-06-18 15:27:09· chat/gorgias_chat
    Hmmm okay thank youu
  19. AGENT2026-06-18 15:27:57· chat/helpdesk
    You are most welcome! Is there anything else I can further help you with?
  20. AGENT2026-06-18 15:29:37· chat/helpdesk
    Are you still there?
  21. AGENT2026-06-18 15:31:33· chat/helpdesk
    It seems like you're already set! Thank you for chatting. Please feel free to chat with us again anytime! Have a lovely day! xx
  22. CUSTOMER2026-06-18 15:34:31· chat/gorgias_chat
    Awesome!!
  23. CUSTOMER2026-06-18 15:34:46· chat/gorgias_chat
    About to purchase is there any 1st purchase discount?
  24. AGENT2026-06-18 15:34:59· chat/helpdesk
    Hi there! I’m Janis, and I’ll be helping you from here.
  25. AGENT2026-06-18 15:35:09· chat/helpdesk
    Welcome back.
  26. AGENT2026-06-18 15:35:39· chat/helpdesk
    We don't have any promotions or discounts running at the moment. If you're not yet on our mailing list, we'd love to add you so you can be notified of new releases and upcoming promos?
  27. AGENT2026-06-18 15:37:21· chat/helpdesk
    I'm sorry, are you still there?
  28. CUSTOMER2026-06-18 15:38:02· chat/gorgias_chat
    Yess
  29. CUSTOMER2026-06-18 15:38:18· chat/gorgias_chat
    Awww that’s unfortunate
  30. AGENT2026-06-18 15:38:42· chat/helpdesk
    I am sorry for the inconvenience. Would you like us to add you to our mailing list?
  31. CUSTOMER2026-06-18 15:38:56· chat/gorgias_chat
    suree
  32. AGENT2026-06-18 15:39:25· chat/helpdesk
    Can I have your email address, please?
  33. AGENT2026-06-18 15:41:13· chat/helpdesk
    I just want to check, are you still online?
  34. CUSTOMER2026-06-18 15:41:50· chat/gorgias_chat
    alexandra.velez.gordillo@gmail.com
  35. CUSTOMER2026-06-18 15:41:54· chat/gorgias_chat
    Yess
  36. AGENT2026-06-18 15:42:26· chat/helpdesk
    Thanks. I have added you to our mailing list and you will receive email marketing updates, new product releases, and limited offers through email.
  37. CUSTOMER2026-06-18 15:42:38· chat/gorgias_chat
    Awesome!
  38. AGENT2026-06-18 15:43:08· chat/helpdesk
    You are most welcome!:) Is there anything else I can further help you with?
  39. CUSTOMER2026-06-18 15:43:34· chat/gorgias_chat
    all good here! Waiting on the email btw
  40. CUSTOMER2026-06-18 15:43:43· chat/gorgias_chat
    Got it!
  41. AGENT2026-06-18 15:44:04· chat/helpdesk
    Thank you for chatting! Please feel free to chat with us again anytime! Have a lovely day! xx
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