CUSTOMER2026-06-28 13:21:19· chat/gorgias_chat
I want to add to my bag and it won’t let me
AI_AGENT2026-06-28 13:21:32· chat/api
Hi, welcome to TRIANGL! Thanks for your message, it sounds frustrating.
I’m going to connect you with a team member who can help right away, because you can’t add an item to your bag and that’s a website/checkout issue.
Please hold on for a moment while I transfer the chat. You can also leave your email address here so the team can contact you. The expected waiting time for a response in chat is 1 min.
AGENT2026-06-28 13:21:48· chat/helpdesk
Hi there! I’m Janis, and I’ll be helping you from here.
AGENT2026-06-28 13:22:06· chat/helpdesk
I’m really sorry to hear that you’re having trouble adding items to your cart.
AGENT2026-06-28 13:22:08· chat/helpdesk
May I please have the following details so we can look into this for you?
- Style name
- Top and bottom sizes
- Bottom style and coverage
AGENT2026-06-28 13:24:13· chat/helpdesk
I'm sorry, I just want to check up on you. Still online?
AGENT2026-06-28 13:26:03· chat/helpdesk
It seems like we have lost contact. I may need to terminate this chat as of the moment. But please don't hesitate to chat with us again anytime should you need assistance. Have a lovely day! xx
CUSTOMER2026-06-28 13:42:00· chat/gorgias_chat
Any style it doesn’t allow me to add
CUSTOMER2026-06-28 13:42:05· chat/gorgias_chat
I am size small
AGENT2026-06-28 13:42:59· chat/helpdesk
I am sorry, can I know the exact name of the style and the sizes you need so we can check this for you?
AGENT2026-06-28 13:45:11· chat/helpdesk
I just want to check, are you still online?
CUSTOMER2026-06-28 13:45:48· chat/gorgias_chat
I am I think it’s Micmic
CUSTOMER2026-06-28 13:45:55· chat/gorgias_chat
It’s brown and yellow
AGENT2026-06-28 13:47:08· chat/helpdesk
I am sorry, are you referring to the Mima - Crochet Stripe style?
https://triangl.com/products/mima-butter-crochet-stripe-crop-bikini-set?_pos=8&_psq=mima&_ss=e&_v=1.0
AGENT2026-06-28 13:49:07· chat/helpdesk
I'm sorry, are you still there?
AGENT2026-06-28 13:51:21· chat/helpdesk
I am sorry, I have to close this chat as I did not receive any reply from you. Please feel free to start another chat should you need further assistance! Have a lovely day! xx
CUSTOMER2026-06-28 13:55:27· chat/gorgias_chat
The sizes are small yes
AGENT2026-06-28 14:03:31· chat/helpdesk
Hi!
AGENT2026-06-28 14:03:37· chat/helpdesk
Welcome back to Live Chat.
AGENT2026-06-28 14:04:14· chat/helpdesk
May I know the bottom style and shape you're interested in?
AGENT2026-06-28 14:06:40· chat/helpdesk
Checking in to see if you're still there?
AGENT2026-06-28 14:08:14· chat/helpdesk
Sorry, I have to end our chat since I haven't received a response. Please feel free to reach out to us again if you need further assistance. Have a great day! xx
CUSTOMER2026-06-30 01:10:20· chat/gorgias_chat
Why am I not able to add the mima bathing suit to my cart it keeps asking me to choose a bottom style and I do and it never allows me to purchase
AGENT2026-06-30 01:11:07· chat/helpdesk
Welcome back to Live Chat.
CUSTOMER2026-06-30 01:11:16· chat/gorgias_chat
I want the cheeky bottoms size small
AGENT2026-06-30 01:11:25· chat/helpdesk
Sorry to know that you're having trouble adding a bikini to your cart.
AGENT2026-06-30 01:11:38· chat/helpdesk
May I know the following details? I'd be happy to take a closer look for you:
Bikini set:
Top size:
Bottom size:
Bottom style:
Bottom shape:
CUSTOMER2026-06-30 01:11:54· chat/gorgias_chat
It’s the Mima bikini set
CUSTOMER2026-06-30 01:12:27· chat/gorgias_chat
Top is like butter crochet bikini top like a bralette
CUSTOMER2026-06-30 01:12:37· chat/gorgias_chat
And both the top and bottom are size snall
AGENT2026-06-30 01:12:37· chat/helpdesk
We have a few Mimi bikinis.
CUSTOMER2026-06-30 01:12:52· chat/gorgias_chat
The bottoms are cheeky
AGENT2026-06-30 01:13:00· chat/helpdesk
Noted. Thanks.
CUSTOMER2026-06-30 01:13:01· chat/gorgias_chat
Also the triangle style top
AGENT2026-06-30 01:14:03· chat/helpdesk
And bottom style?
CUSTOMER2026-06-30 01:15:05· chat/gorgias_chat
The one all the way to the left at the top
AGENT2026-06-30 01:15:51· chat/helpdesk
I’ve checked on my end and everything appears to be working, so there doesn’t seem to be a website issue at the moment.
AGENT2026-06-30 01:16:05· chat/helpdesk
I recommend clearing your browser’s cache and cookies, then trying again. You may also try using a different browser.
CUSTOMER2026-06-30 01:16:06· chat/gorgias_chat
Thank you!
AGENT2026-06-30 01:16:18· chat/helpdesk
You're welcome!️ Is there anything else I might be able to help you with today?
AGENT2026-06-30 01:20:33· chat/helpdesk
Just checking if you're still there?
AGENT2026-06-30 01:24:12· chat/helpdesk
Seems like you are all set! Please send us a message again if you have questions! Have a lovely day! Xx