533 tickets1-100

Conversation with Sabrina Gamble

Sabrina Gamble · sngamble2@gmail.com · Gorgias #226817163

closed
Opened
18 Jun 2026, 20:07
Closed
19 Jun 2026, 01:50
Assignee
Bernadette - Orders
ordor_timeframeorderstrianglai_answeredai_handoverai_processingvipchannel-chat

No Open Doors contact is linked to this ticket.

  1. CUSTOMER2026-06-18 20:07:28· chat/gorgias_chat
    Hi! I recently just placed an order. We leave to go out of the country on June 25
  2. CUSTOMER2026-06-18 20:07:37· chat/gorgias_chat
    Can I get my order expedited?
  3. AI_AGENT2026-06-18 20:07:41· chat/api
    Hi, welcome to TRIANGL! Thanks for your message! Let me connect you with one of our team members who can help you with this. Please hold on for a moment while I transfer the chat. The response time in chat is usually about 1 minute.
  4. AGENT2026-06-18 20:13:15· chat/helpdesk
    Hi there! I’m Kelly, and I'll be helping you today. :)
  5. AGENT2026-06-18 20:13:41· chat/helpdesk
    Thanks for choosing Triangl. I'm afraid we do not offer express/expedited shipping for faster delivery.
  6. CUSTOMER2026-06-18 20:14:19· chat/gorgias_chat
    It says 4-6 business days. I just worry I won’t get it in time. Is there any way to get it shipped out sooner?
  7. CUSTOMER2026-06-18 20:14:50· chat/gorgias_chat
    It’s so cute and would look perfect for our trip
  8. AGENT2026-06-18 20:15:13· chat/helpdesk
    Can I get the order number, please.
  9. CUSTOMER2026-06-18 20:15:38· chat/gorgias_chat
    2367604NA
  10. AGENT2026-06-18 20:17:29· chat/helpdesk
    Checking.
  11. CUSTOMER2026-06-18 20:17:46· chat/gorgias_chat
    Thank you sooo much!!
  12. AGENT2026-06-18 20:18:10· chat/helpdesk
    Thanks for waiting. Order processing time takes 1-2 business days And 3-5 business days for shipping! There can be the occasional customs or courier delay which may affect your delivery time frame but orders do come much faster.
  13. CUSTOMER2026-06-18 20:18:52· chat/gorgias_chat
    So it probably won’t be here by Wednesday?
  14. AGENT2026-06-18 20:20:31· chat/helpdesk
    I'm so sorry we cannot guarantee anything in my end. In general, when your order is shipped, we send you an email containing a tracking number, to provide the estimated date and time of delivery.
  15. CUSTOMER2026-06-18 20:20:40· chat/gorgias_chat
    Is there any way to make this package a priority to go out sooner?
  16. AGENT2026-06-18 20:22:19· chat/helpdesk
    No guarantee, Sorry Sabrina but let me forward your concern to the Orders Team now. Allow them to get back to you via email within 24 hours for the update. Kindly monitor your spam and junk folder too as some emails ends up there.
  17. AGENT2026-06-18 20:23:53· chat/helpdesk
    In the meantime, is there anything else that I can help you with?
  18. AGENT2026-06-18 20:27:27· chat/helpdesk
    It seems that you are all set. I’ll be closing out the chat momentarily. Please reach out should you need any further assistance. xx
  19. AGENT2026-06-18 20:28:16· chat/helpdeskINTERNAL
    Hello, for order status. Thanks - 2367604NA / needed the suit asap - I recently just placed an order. We leave to go out of the country on June 25 - Is there any way to make this package a priority to go out sooner?
  20. CUSTOMER2026-06-18 20:42:19· chat/gorgias_chat
    Thank you so much!!!! You are the best
  21. AGENT2026-06-19 01:50:34· email/helpdesk
    Dear Sabrina, Thank you for your recent order with Triangl! Thank you for reaching out and for your interest in faster shipping options. We completely understand the importance of receiving your order as soon as possible. However, we would like to clarify that we currently do not offer a separate expedited or faster shipping option. The $20 shipping fee paid for your order already covers our express shipping service, which is the fastest delivery method we presently provide. We’re working hard to get your order to you as quickly as possible. Processing takes 1–2 business days, and shipping typically takes 2-3 business days after that. Once your order has shipped, you’ll receive a separate email with your tracking details. Please also check your Spam or Junk folder just in case. If you have any other questions about your order, feel free to reach out. We’ll be happy to assist. For follow-ups, kindly include all of your questions in one email so we can handle them efficiently. Kindest, Bernadette x
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