CUSTOMER2026-06-17 17:43:49· chat/gorgias_chat
Hi! I can’t select the right size when I’m adding bikini set to the cart. Some technical issue?
AI_AGENT2026-06-17 17:44:12· chat/api
Hi, welcome to TRIANGL!
I understand you're having trouble selecting the right size for the Este Orchid Crochet Stripe Bikini Set. This issue needs some technical investigation. I've escalated your ticket to our specialist team, and a live agent will be with you shortly to help fix this.
Is there anything else I can help you with?
AGENT2026-06-17 17:45:43· chat/helpdesk
Hi there! I’m Kelly, and I'll be helping you today. :)
CUSTOMER2026-06-17 17:45:54· chat/gorgias_chat
Hi!
AGENT2026-06-17 17:46:29· chat/helpdesk
I'm so sorry for the inconvenience. Can you please describe if the sizes are in black ink or gray ink?
CUSTOMER2026-06-17 17:47:00· chat/gorgias_chat
In black ink
CUSTOMER2026-06-17 17:51:47· chat/gorgias_chat
Hello?
AGENT2026-06-17 17:52:27· chat/helpdesk
So sorry for the late response, I'm chatting with other customers at the same time.
Are you using CHROME as your browser?
CUSTOMER2026-06-17 17:52:59· chat/gorgias_chat
Ah, ok, sorry. No, I’m using Safari on the phone
AGENT2026-06-17 17:53:38· chat/helpdesk
No worries, I suggest you try Chrome as your browser. :)
And please make sure everything is thick so you can proceed.
CUSTOMER2026-06-17 17:54:05· chat/gorgias_chat
Ok, thanks
AGENT2026-06-17 17:54:06· chat/helpdesk
Bottom style and bottom coverage.
CUSTOMER2026-06-17 17:54:17· chat/gorgias_chat
Will try
CUSTOMER2026-06-17 17:54:20· chat/gorgias_chat
:)
AGENT2026-06-17 17:57:02· chat/helpdesk
Thank you so much for understanding.
Do you have any other concerns that I can help you with?
AGENT2026-06-17 17:59:19· chat/helpdesk
It seems that you are all set. I’ll be closing out the chat momentarily. Please reach out should you need any further assistance. xx