Conversation with kendall williams

Hi, welcome to TRIANGL! To return an item, please start by submitting a return request through our Returns Portal to get a Return Authorization (RA) number. Once your return is approved, you'll receive an email with all the instructions, including the correct return address—this address is only provided in the approval email for security reasons. Please make sure to send your return using a tracked shipping service, and note that postage costs are your responsibility. You can begin the return process here: [https://triangl.com/a/returns](https://triangl.com/a/returns) Is there anything else I can help you with?

TRIANGL does not provide prepaid return shipping labels. You'll need to arrange and pay for the return shipping yourself. Please use a tracked shipping service and keep the tracking number until your return is processed. You can start your return here: \[[https://triangl.com/a/returns\](https://triangl.com/a/returns)](https://triangl.com/a/returns]\(https://triangl.com/a/returns\)) Is there anything else I can help you with?

Thanks for your message! Let me connect you with one of our team members who can help you with this. Please hold on for a moment while I transfer the chat. If you'd like, you can leave your email address here so we can reach out to you directly if needed. The current wait time to chat with a team member is about 1 minute.

Hi there! I’m Janis, and I’ll be helping you from here.

I will endorse and make a follow up on this matter with our Returns Team. May I know the order number, RA code, and your email address, please?

Thanks and this is noted. I’ve flagged this as urgent and passed the details along to our Returns Team. You can expect an update from them within today.

Would there be anything else I can assist you with?

Are you still there?

It seems like you're already set! Thank you for chatting. Please feel free to chat with us again anytime! Have a lovely day! xx

ESC - https://triangl.gorgias.com/app/ticket/225442413