Help Needed ASAP

Hello, This is my 4th attempt at resolution since June 3rd. If I do not get the this solved today, I will be contacting Chase bank to cancel my payment and I will report your company. I will also share on social media. This has been ridiculous. Please either refund me or resend me the correct item. This is my original point of contact below. We've had 2 vacations missed without the suite and have been waiting for over a month. Hello, I have been waiting for my exchange for almost a month. Can you please let me know the status? I mailed one top and two bottoms. Was refunded for the top and one bottom. Waiting on an exchange for the second bottom bc I ordered cheekiest and needed not so cheeky. This is the order number for the return. Nothing about the exchange has been sent to me. D055402898003