AGENT2026-06-14 17:10:37¡ email/helpdesk
Dear Matt,
We have received your Exchange Request #BD991D2938178.
We are eager to assist but unfortunately, some of the style/size you have selected is already out of stock.
We would like to offer 2 options; place a new order today to secure the style you have selected or select an alternative style currently available on the website.
PLACE A NEW ORDER
1. Use this unique code (valid for 1 order within the next 48 hours) to get your shipping fee waived: EXCHANGE-TRIANGL-23
2. Order the new bikini/sizes that you require (in full set) directly on our website
3. Email us the new order number and we will send you the complete return instructions
4. Return your original set(s) for a refund (product value only) within 14 days of receiving your RA code
5. Please note that the refund will go back to the original payment method used to place order #2354622NA
SELECT A DIFFERENT STYLE (of the same price as your original order)
Please let us know your top 3 choices (Style + Top/Bottom sizes + bottom shape if applicable) of styles currently online and we will check availability to send.
We will provide you with the return address and complete instructions once you have confirmed the above.
Please Note:
- We do not offer Free Returns and we are unable to refund initial shipping charges for goods returned, other than for faulty items.
- We recommend using a Registered Postal Service (while avoiding express shipping) and keeping a record of the tracking details. TRIANGL cannot be held liable for any loss of garments being returned.
- Your approved request will be processed once we receive your items back in our warehouse
- If a refund is due, this will be processed at the time your items are received back in the warehouse.
Look forward to your confirmation.
Kindest,
Dy
AGENT2026-06-14 17:11:25¡ email/helpdeskINTERNAL
PENDING APPROVAL 2354622NA / BD991D2938178 AOOS + OOS
CUSTOMER2026-06-14 17:42:52¡ email/email
My replacement order is #A9JZRNRR8. Please provide return instructions for exchange #BD991D2938178.
AGENT2026-06-17 08:10:22¡ email/helpdesk
Hi Matt,
Thank you for getting back to us and sharing your new Order #2363378NA.
Your return for Order #2354622NA has been accepted. Please find your return instructions below.
Once your return is received, a full refund will be issued, excluding the shipping fee and any applicable taxes or duties.
⸝
Items Approved for Refund:
MAIA - TURQUOISE TOP XL / BOTTOM S TIE SIDE CHEEKY
DARA - CANARY CRUSH TOP XL / BOTTOM S TIE SIDE CHEEKY
(Send the full set and bag/pouch in their original plastic packaging.)
Return Authorization (RA) Number: BD991D2938178
⸝
1. Prepare Your Items
Please ensure all items are in their original condition, including the RETURNS TAG, HYGIENE SEAL, and TRIANGL packaging.
⸝
2. Include the Dispatch Note
Complete and include the Dispatch Note with your return. This helps us identify your items upon receipt.
⸝
3. Ship Your Return
Send your items to the address below.
All items must be received within 14 days of your RA being issued.
⸝
Return Address (for North & Central America, except Canada):
United States
TRIANGL RETURNS
c/o Web To Door Corp
16593 E 14th St
San Leandro, CA 94578
United States
⸝
Important Notes
⢠Return Shipping: Return shipping costs are not covered by TRIANGL. Original shipping charges are non-refundable.
⢠Shipping Method: We strongly recommend using a registered postal service (while avoiding express shipping) and keeping your tracking information. TRIANGL cannot be held responsible for items lost during transit.
⸝
Expedite Your Refund or Exchange
To help us process your return more quickly, please email proof of postage once your return has been shipped.
If you have any questions or need further assistance, feel free to contact us at any time.
Warm regards,
Ja
AGENT2026-06-17 08:10:28¡ email/helpdeskINTERNAL
2354622NA / BD991D2938178
CUSTOMER2026-06-23 18:35:50¡ email/email
Hello,
I am making sure that a refund is being processed for the below order as it looks like the return was received by you..
AGENT2026-06-29 02:07:26¡ email/helpdesk
Dear Matt,
We're pleased to inform you that weâve received your returned items, and your refund is now being processed.
Please allow 7 to 10 business days for the refund to be processed and reflected in your account. A credit will be automatically applied to your original payment method, and youâll receive a notification email once the process is complete.
If you need any further assistance, please donât hesitate to reach outâweâre happy to help!
Wishing you a wonderful day!
Kindest,
Joan
AGENT2026-06-29 02:07:30¡ email/helpdeskINTERNAL
FP #2354622NA / BD991D2938178
WH:
6/22/2026 #2354622NA BS991S2938178 MATT MILBACH TIECANBBOTS 1 UPS1Z48W1120394138761 341575 6/25/2026
6/22/2026 #2354622NA BS991S2938178 MATT MILBACH DARCANTOPXL 1 UPS1Z48W1120394138761 341576 6/25/2026
6/22/2026 #2354622NA BS991S2938178 MATT MILBACH MAITUR2TOPXL 1 UPS1Z48W1120394138761 341577 6/25/2026
6/22/2026 #2354622NA BS991S2938178 MATT MILBACH SIDTUR2ABOTS 1 UPS1Z48W1120394138761 341578 6/25/2026