5,141 tickets1-100

It won’t let me check out

Hannah Messinger · hmess2123@gmail.com · Gorgias #223973034

closed
Opened
1 Jun 2026, 13:05
Closed
1 Jun 2026, 13:46
Assignee
Trish - Orders
Order
2360663
or_how to orderorderstrianglchannel-email

No Open Doors contact is linked to this ticket.

  1. CUSTOMER2026-06-01 13:05:43· email/email
    You received a new message from your online store's contact form. Country Code: US Reason For Contacting: sizing Firstname: Hannah Lastname: Messinger Email: hmess2123@gmail.com Phone: 17408680838 Ordernumber: Body: I'm using laptop and google chrome but it won't let me add the bikinis I want to my cart and checkout ----------------------------------------------------------------- You can enable spam filtering for contact forms in online store preferences. -----------------------------------------------------------------
  2. CUSTOMER2026-06-01 13:07:45· email/email
    I'm trying to purchase some bikinis and I'm using my laptop and Google Chrome but it won't let me add them to the cart and check it
  3. AGENT2026-06-01 13:46:38· email/helpdesk
    Dear Hannah, Thank you for reaching out! Trish here from Triangl's Orders team. Your message was also forwarded to us by our Live Chat Team. I'm sorry to hear you're having trouble checking out. I can appreciate how frustrating it must be, especially after already trying different browsers, clearing your cache and cookies, and even testing on another device. I tested adding the MAIA - DORE Pink Scoop Bikini Set (Top S, Bottom XS / Standard / Cheekiest) to the cart on our end, and it worked successfully. For your convenience, here is a direct link to the checkout page: https://triangl.com/checkouts/cn/hWNCq187bABFqvkvJ1JZlLpy/en-us?_r=AQAB-ta1hoOcmJMTqb_i72khg2jdtApGlAMFiJfGJY19XRM If you're still unable to complete the checkout, could you please send us a screenshot of any error message you're seeing, or a short video recording of the issue? This will help us investigate further. As you've already tried different browsers and devices, the additional screenshots or video will be especially helpful for our technical review. We look forward to helping you get this resolved as quickly as possible. Kindest, Trish
Replies are sent through Open Doors, so they stay on the customer record.