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New customer message on June 27, 2026 at 1:13 am

Katie Kingsley · kingslkm@gmail.com · Gorgias #228006359

closed
Opened
26 Jun 2026, 17:13
Closed
26 Jun 2026, 22:06
Assignee
Katrina - Orders
Order
2375550
or_shape changeor_size changeor_style changeorderstrianglchannel-email

No Open Doors contact is linked to this ticket.

  1. CUSTOMER2026-06-26 17:13:25· email/email
    You received a new message from your online store's contact form. Country Code: US Reason For Contacting: orders-and-shipping Firstname: Katie Lastname: Kingsley Email: kingslkm@gmail.com Phone: 3038454584 Ordernumber: #2370926NA Body: Hi there, I meant to order a medium triangle top and an extra small bottom. But it came out as a medium bottom. The shorts can stay the same size a small, but the bottoms of the swimsuit I would like to get as an extra small side tie, cheeky booty. ----------------------------------------------------------------- You can enable spam filtering for contact forms in online store preferences. -----------------------------------------------------------------
  2. AGENT2026-06-26 21:51:59· email/helpdeskINTERNAL
    Correct Order number: #2375318NA Thank you. x
  3. AGENT2026-06-26 22:06:01· email/helpdesk
    Hi Katie, Thank you for reaching out to us. This is Katrina from Triangl's Orders team again with an update for you about your order #2375318NA. We removed your original order from our system but please do not panic! We created a new one with your preferences. Your new order number is #2375550NA and it is for the following: 1 x CELESTE - PINK CANDY VELVET Short in S 1 x VINCA - PINK CANDY VELVET Triangle Bikini Top in M 1 x PINK CANDY VELVET Bikini Bottoms in XS / Tie-side / Cheeky Take note that the change will be manually processed so our system will not be able to capture it in the summary of the Shipping Confirmation email that will be sent to you. Do not panic though! Your order has been updated – as promised! – just as you requested. A Shipping Confirmation email will be sent to you with your order's tracking information as soon as it's shipped. If you have other questions or concerns about your order, reach out to us anytime and we will gladly assist you. For follow-ups, please include all of your questions or concerns in one email so we can address them all efficiently. Kindest, Katrina x
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