CUSTOMER2026-06-29 14:21:11· email/email
You received a new message from your online store's contact form.
Country Code:
US
Reason For Contacting:
orders-and-shipping
Firstname:
Andrea
Lastname:
Cardenas
Email:
ancardenas234@gmail.com
Phone:
2039098412
Ordernumber:
#2373768NA
Body:
Subject: URGENT: Address Change Required – FedEx
Confirmed You Can Update
Hi,
I'm reaching out urgently regarding an express order I placed
that I need redirected to a new address.
I just spoke with FedEx directly, and they confirmed that the
shipper (you) has the ability to update the delivery address on
my shipment. They advised me to contact you immediately to make
this change.
Please update my delivery from:
Toia Cunha
121 Madison Ave, Apt 9H
New York, NY 10016
United States
To:
Teddy Cavanagh
28 Halsey Ave
Westhampton Beach, NY 11978
USA
I selected express shipping specifically because I needed this
package on time, and I will not be at my original address when it
arrives. This is for an important wedding weekend and I genuinely
need this resolved today.
I'd really appreciate your urgent attention on this — please
confirm as soon as the address has been updated so I can ensure
someone is available to receive it.
Thank you,
Toia Cunha
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CUSTOMER2026-06-29 14:23:39· email/email
You received a new message from your online store's contact form.
Country Code:
US
Reason For Contacting:
orders-and-shipping
Firstname:
Andrea
Lastname:
Cardenas
Email:
ancardenas234@gmail.com
Phone:
2039098412
Ordernumber:
#2373768NA
Body:
Subject: URGENT: Address Change Required – FedEx
Confirmed You Can Update
Hi,
I'm reaching out urgently regarding an express order I placed
that I need redirected to a new address.
I just spoke with FedEx directly, and they confirmed that the
shipper (you) has the ability to update the delivery address on
my shipment. They advised me to contact you immediately to make
this change.
Please update my delivery from:
Toia Cunha
121 Madison Ave, Apt 9H
New York, NY 10016
United States
To:
Teddy Cavanagh
28 Halsey Ave
Westhampton Beach, NY 11978
USA
I selected express shipping specifically because I needed this
package on time, and I will not be at my original address when it
arrives. This is for an important wedding weekend and I genuinely
need this resolved today.
I'd really appreciate your urgent attention on this — please
confirm as soon as the address has been updated so I can ensure
someone is available to receive it.
Thank you,
-----------------------------------------------------------------
You can enable spam filtering for contact forms in online store
preferences.
-----------------------------------------------------------------
AGENT2026-06-29 15:00:53· email/helpdesk
Dear Andrea,
Thank you for reaching out, and I completely understand the urgency of your request, especially with your upcoming wedding weekend.
As your order has already been shipped, we're unfortunately unable to amend the shipping address on our end. However, we can certainly submit an official address change request to FedEx on your behalf.
We've noted the requested change:
From:
Toia Cunha
121 Madison Ave, Apt 9H
New York, NY 10016
United States
To:
Teddy Cavanagh
28 Halsey Ave
Westhampton Beach, NY 11978
United States
Please note that while the request must come from us as the shipper, any address changes for a shipment already in transit remain subject to FedEx's approval, operational procedures, and local policies. As such, we're unable to guarantee that the reroute can be completed.
We'll submit the request to FedEx as a priority and will update you as soon as we receive their response. In the meantime, please keep your phone nearby in case FedEx contacts you regarding the shipment.
If you have any other questions, please don't hesitate to reach out. We'll do everything we can to assist.
Kindest,
Anna x
AGENT2026-06-29 15:02:13· email/helpdeskINTERNAL
Please monitor re-route request
#2373768NA | 530814999380
New address:
28 Halsey Ave
Westhampton Beach, NY 11978
United States
Request #SFC38679820 created.
AGENT2026-07-06 10:54:35· email/helpdeskINTERNAL
#2373768NA | 530814999380
Delivered on Tuesday, 30/06/2026 at 11:45; Signed for by: B.Hodge(FedEx)
OR_Pending CLOSED
Shiela (7.6.26)