Hello,
Unfortunately I got a little bit too excited and messed up the name for my
address. The correct name is
Merle Richter.
I mistyped "Merle Merle" but my last name ist "Richter".
Please let me know if this mistake can still be fixed.
(Order #2377987NA)
AGENT2026-06-29 19:25:31· email/helpdesk
Dear Merle,
Thank you for your recent purchase! No worries at all. I'm glad you caught this before your order shipped.
This is to confirm that we’ve updated your shipping information as requested. Please review the details below:
Merle Richter
Waldstraße 52-54
04105 Leipzig
Germany
+49 176 83801098
If anything else needs to be amended, please let us know right away, as we only have a small window of time to make changes before your order ships.
Please note that updates are processed manually and won’t appear in the address summary of your Shipping Confirmation email, but rest assured, your order has been updated as promised.
You’ll receive a separate email with your tracking information once your order has shipped. Be sure to check your Spam or Junk folder just in case.
If you have any other questions or concerns about your order, feel free to reach out, and we’ll be glad to assist. For follow-ups, kindly include all of your questions in one email so we can address them efficiently.
Kindest,
Trish
Replies are sent through Open Doors, so they stay on the customer record.