Re: #2346860NA

Dear Olivia, We have received your Refund Request for Order Number #2346860NA Sadly, we are unable to approve the request as we cannot issue refunds for a partial return (top or bottom only) on bikinis sold as a set. For refunds, the full set (top, bottom and bag/pouch) must be sent back. Can you please confirm if you will be returning the MIMA - SILVER SPARKLE full set (Top and Bottom) for a refund? Together with MINNI - ORCHID CROCHET STRIPE Mini Dress. Looking forward to your response! Kindest, Lynn

#2346860NA ACADF02936966/ CLARIF RF ITEM/S

Dear Olivia, We apologize for the delay in getting back to you and appreciate your patience. Your concerns are important to us, and I regret any inconvenience caused by the wait. Thank you for confirming your return request — we’re sorry to hear your order didn’t meet your expectations. Your return has been accepted. Please find your return instructions below. Once your return is received, a full refund will be issued, excluding the shipping fee and any applicable taxes or duties. ⸻ Items Approved for Refund: MINNI - ORCHID CROCHET STRIPE Mini Dress M/L MIMA - SILVER SPARKLE Crop Bikini Top M - Bottom / XXS / Tie-side/Cheeky (Send the full set and bag/pouch in their original plastic packaging.) Return Authorization (RA) Number: ACADF02936966 ⸻ 1. Prepare Your Items Please ensure all items are in their original condition, including the RETURNS TAG, HYGIENE SEAL, and TRIANGL packaging. ⸻ 2. Include the Dispatch Note Complete and include the Dispatch Note with your return. This helps us identify your items upon receipt. ⸻ 3. Ship Your Return Send your items to the address below. All items must be received within 14 days of your RA being issued. ⸻ Return Address (For customers located in EU member countries only): Netherlands TRIANGL RETURNS Incheonweg 7 1437EK Rozenburg The Netherlands ⸻ Important Notes • Return Shipping: Return shipping costs are not covered by TRIANGL. Original shipping charges are non-refundable. • Shipping Method: We strongly recommend using a registered postal service (while avoiding express shipping) and keeping your tracking information. TRIANGL cannot be held responsible for items lost during transit. ⸻ Expedite Your Refund or Exchange To help us process your return more quickly, please email proof of postage once your return has been shipped. If you have any questions or need further assistance, feel free to contact us at any time. Warm regards, Pearl

RF 2346860NA / ACADF02936966

Hi Olivia, Thank you for following up. We apologize for any inconvenience caused by the delay in processing your refund. We're pleased to inform you that we’ve received your returned items, and your refund is now being processed. Please allow 7 to 10 business days for the refund to be processed and reflected in your account. A credit will be automatically applied to your original payment method, and you’ll receive a notification email once the process is complete. If you need any further assistance, please don’t hesitate to reach out—we’re happy to help! Wishing you a wonderful day! Kindest, Lynn

FOR PROCESSING #2346860NA ACADF02936966 #2346860NA #ACADF02936966 OLIVIA LOJET MINORC2DRESSML 1 CY438592825DE 2026 6/26/2026 #2346860NA #ACADF02936966 OLIVIA LOJET MIMSILTOPM 1 CY438592825DE 2027 6/26/2026 #2346860NA #ACADF02936966 OLIVIA LOJET TIESILFBBOTXXS 1 CY438592825DE 2028 6/26/2026