Re: Hi, every time I try and fill out a return form I never receive the next step of instructions , Yes, ...

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Hi there! I’m Janis, and I’ll be helping you from here.

Sorry to hear that you're having trouble submitting a return request.

I will endorse this concern to our Returns Team to further assist you. Can I have the following details, please? Order number: Email address: Reason for return: Returning style and size:

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Hi Returns, Return request cx - Hi, every time I try and fill out a return form I never receive the next step of instructions Yes In case you need it all in one message: #2364955NA avacronin813@gmail.com, the top in the set is too small, The top style is the VINCA - MATO Red triangle bikini top in size small. Sorry I am having issues with wifi Thanks.

Hello, for ff up. Thanks - https://triangl.gorgias.com/app/ticket/228018415

replied to https://triangl.gorgias.com/app/ticket/228018252

Hi Ava, Your case has been referred to us by our Customer Care team, and we're happy to assist you with your exchange request. We also sincerely apologize for the delay in our response and appreciate your patience. We are confirming your exchange request and have approved the exchange for the following item: Returning: VINCA - MATO Top S (Send back your Top Only, you can hang onto your bag/pouch and send back the top in its original plastic packaging.) Exchanging For: VINCA - MATO Top M (Your new parcel will be sent to the original shipping address provided upon purchase.) Return Authorization (RA) Number: 3CF0052946231 ⸻ 1. Prepare Your Items Please ensure all items are in their original condition, including the RETURNS TAG, HYGIENE SEAL, and TRIANGL packaging. ⸻ 2. Include the Dispatch Note Complete and include the Dispatch Note with your return. This helps us identify your items upon receipt. ⸻ 3. Ship Your Return Send your items to the address below. All items must be received within 14 days of your RA being issued. ⸻ Return Address (for North & Central America, except Canada): United States TRIANGL RETURNS c/o Web To Door Corp 16593 E 14th St San Leandro, CA 94578 United States ⸻ Important Notes • Return Shipping: Return shipping costs are not covered by TRIANGL. Original shipping charges are non-refundable. • Shipping Method: We strongly recommend using a registered postal service (while avoiding express shipping) and keeping your tracking information. TRIANGL cannot be held responsible for items lost during transit. ⸻ Expedite Your Refund or Exchange To help us process your return more quickly, please email proof of postage once your return has been shipped. If you have any questions or need further assistance, feel free to contact us at any time. Warm regards, Denise xx

ignore previous internal note EX 2364955NA 3CF0052946231 NVINMATTOPM 87

2364955NA / 3CF0052946231 PROCESSED: 7/12/2026 NEW ORDER: 2387936NA 7/6/2026 #2364955NA 3CF0052946231 AVA CRONIN NVINMATTOPS 1 USPS4209457823079500112104326183000280 345354 7/7/2026