Re: I need to start an exchange , No I just need to start the return and exchange ...

Hi, welcome to TRIANGL! To get started with your exchange, please verify your order by clicking the verification button and providing your order number, full name, and the email address you used to place the order. This verification is required to proceed with the exchange process. Is there anything else I can help you with?

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Thanks for signing in. I will confirm your order details and guide you through the exchange process shortly. Is there anything else I can help you with?

Your order #2361636NA, delivered on 2026-06-15, includes multiple bikini pieces. You can start your exchange by returning either the single piece you want to swap or the full set. Once we receive and process your return, the replacement item will be sent to you at no extra shipping cost. Please use our Returns Portal to initiate your return or exchange: [https://triangl.com/a/returns](https://triangl.com/a/returns) Remember to return items in original condition with the returns tag and hygiene seal attached, and include the Returns Card in your parcel. If you want sizing help or have any other questions, just let me know. Is there anything else I can help you with?

Hi Brandy, I'm so sorry for the frustration this has caused. I completely understand how disappointing it is when a simple return ends up taking longer than expected—especially when you're hoping to exchange it and still enjoy your new bikini before summer is over. We have received your Return Request #DEE2DF2947278. We are sorry to know that the fit didn't work out! We are eager to assist but unfortunately, the DARA - SKY ZEBRA SPLASH Triangle Bikini Top L is low in stock and may no longer be available once your items arrive back to our warehouse. We would like to offer 2 options; place a new order today to secure the style you have selected or select an alternative style currently available on the website. PLACE A NEW ORDER 1. Use this unique code (valid for 1 order within the next 48 hours) to get your shipping fee waived: EXCHANGE-TRIANGL-26 2. Order the new bikini/sizes that you require (in full set) directly on our website 3. Email us the new order number and we will send you the complete return instructions 4. Return your original set(s) for a refund (product value only) within 14 days of receiving your RA code 5. Please note that the refund will go back to the original payment method used to place order #2361636NA SELECT A DIFFERENT STYLE (of the same price as your original order) Please let us know your top 3 choices (Style + Top/Bottom sizes + bottom shape if applicable) of styles currently online and we will check availability to send. We will provide you with the return address and complete instructions once you have confirmed the above. Please Note: - We do not offer Free Returns and we are unable to refund initial shipping charges for goods returned, other than for faulty items. - We recommend using a Registered Postal Service (while avoiding express shipping) and keeping a record of the tracking details. TRIANGL cannot be held liable for any loss of garments being returned. - Your approved request will be processed once we receive your items back in our warehouse - If a refund is due, this will be processed at the time your items are received back in the warehouse. Look forward to your confirmation. Kindest, Jetz

pending rf & ex approval: #2361636NA DEE2DF2947278 AOOS DARSKY2TOPL 3

Hi Brandy, Thank you for sharing your new Order #2379091NA. We apologize for the delay in getting back to you and appreciate your patience. Your concerns are important to us, and I regret any inconvenience caused by the wait. Just a quick note—when multiple messages are sent in the same email thread, it pushes your ticket back in the queue, which may result in a delay. That said, your return for Order #2361636NA has been accepted. Please find your return instructions below. Once your return is received, a full refund will be issued, excluding the shipping fee and any applicable taxes or duties. ⸻ Items Approved for Refund: MAIA - ZEBRA SPLASH - Top / M :: Bottom / S / Standard / Cheeky DARA - SKY ZEBRA SPLASH - Top / M :: Bottom / S / Tie-side / Cheeky (Send the full set and bag/pouch in their original plastic packaging.) Return Authorization (RA) Number: DEE2DF2947278 ⸻ 1. Prepare Your Items Please ensure all items are in their original condition, including the RETURNS TAG, HYGIENE SEAL, and TRIANGL packaging. ⸻ 2. Include the Dispatch Note Complete and include the Dispatch Note with your return. This helps us identify your items upon receipt. ⸻ 3. Ship Your Return Send your items to the address below. All items must be received within 14 days of your RA being issued. ⸻ Return Address (for North & Central America, except Canada): United States TRIANGL RETURNS c/o Web To Door Corp 16593 E 14th St San Leandro, CA 94578 United States ⸻ Important Notes • Return Shipping: Return shipping costs are not covered by TRIANGL. Original shipping charges are non-refundable. • Shipping Method: We strongly recommend using a registered postal service (while avoiding express shipping) and keeping your tracking information. TRIANGL cannot be held responsible for items lost during transit. ⸻ Expedite Your Refund or Exchange To help us process your return more quickly, please email proof of postage once your return has been shipped. If you have any questions or need further assistance, feel free to contact us at any time. Warm regards, Nikka

2361636NA / DEE2DF2947278

Dear Brandy, Thank you for sending this through. We're pleased to inform you that we’ve received your returned items, and your refund is now being processed. Please allow 7 to 10 business days for the refund to be processed and reflected in your account. A credit will be automatically applied to your original payment method, and you’ll receive a notification email once the process is complete. If you need any further assistance, please don’t hesitate to reach out—we’re happy to help! Wishing you a wonderful day! Kindest, Pearl

2361636NA / DEE2DF2947278 7/9/2026 #2361636NA DEE2DF2947278 BRANDY FLANAGAN NMAIZLABBOTS 1 FEDEX1195267021070009457800874073489612 346300 7/10/2026 7/9/2026 #2361636NA DEE2DF2947278 BRANDY FLANAGAN NMAIZLATOPM 1 FEDEX1195267021070009457800874073489612 346301 7/10/2026 7/9/2026 #2361636NA DEE2DF2947278 BRANDY FLANAGAN DARSKY2TOPM 1 FEDEX1195267021070009457800874073489612 346302 7/10/2026 7/9/2026 #2361636NA DEE2DF2947278 BRANDY FLANAGAN TIESKY2BBOTS 1 FEDEX1195267021070009457800874073489612 346303 7/10/2026