4,798 tickets1-100

Re: My exchange still has not shipped? Need it expedited immediately , order # 2367055NA, The shipment h ...

hayden jay · haydenjay2002@gmail.com · Gorgias #227681065

closed
Opened
24 Jun 2026, 19:07
Closed
24 Jun 2026, 19:23
Assignee
Jesselle - Orders
ordor_tracking adviseorderstrianglai_answeredai_handoverai_processingvipchannel-chat

No Open Doors contact is linked to this ticket.

  1. CUSTOMER2026-06-24 19:07:28· chat/gorgias_chat
    My exchange still has not shipped? Need it expedited immediately
  2. AI_AGENT2026-06-24 19:07:59· chat/api
    Hi hayden jay, welcome to TRIANGL! I understand your concern about the delay with your exchange shipment and your request to expedite it. A team member will join shortly to assist you with the shipping status and expediting process.
  3. AGENT2026-06-24 19:09:35· chat/helpdesk
    Hi there! I’m Kelly, and I'll be helping you today. :)
  4. CUSTOMER2026-06-24 19:09:55· chat/gorgias_chat
    order # 2367055NA
  5. AGENT2026-06-24 19:10:02· chat/helpdesk
    Sorry to know that you haven't got an update. Let me check this for you. Do you mind sending me the order number?
  6. AGENT2026-06-24 19:10:13· chat/helpdesk
    Noted on the order number.
  7. AGENT2026-06-24 19:10:23· chat/helpdesk
    One moment.
  8. CUSTOMER2026-06-24 19:11:10· chat/gorgias_chat
    The shipment has said “waiting for deatuls” since june 17th
  9. CUSTOMER2026-06-24 19:11:36· chat/gorgias_chat
    I only bought this bikini to have for the 4th of July and need it before then
  10. AGENT2026-06-24 19:12:05· chat/helpdesk
    I appreciate the patience. I’ve looked into your order, and it’s still unfulfilled. To ensure you have the most up-to-date information, I have escalated your concern to the Orders Team for further checking. You can expect an update within 24 hours via email.
  11. CUSTOMER2026-06-24 19:12:52· chat/gorgias_chat
    This is ridiculous and I should be refunded for the entire bikini if I don’t revive it by July 4
  12. AGENT2026-06-24 19:14:05· chat/helpdesk
    I understand the frustration and I want to make sure you get the most accurate help for this. Our Orders Team is best equipped to handle these particular details as we have limited access in our end.
  13. AGENT2026-06-24 19:14:15· chat/helpdesk
    Rest assured your concern has been escalated and you should hear back from them within today.
  14. CUSTOMER2026-06-24 19:14:49· chat/gorgias_chat
    This is the second time we have “escalated” and they still didn’t do anything
  15. AGENT2026-06-24 19:15:43· chat/helpdesk
    I have flagged your concern for an immediate assistance and rest assured that you will hear from them within 24 hours.
  16. CUSTOMER2026-06-24 19:16:13· chat/gorgias_chat
    needs to be shipped immediately
  17. AGENT2026-06-24 19:17:03· chat/helpdesk
    Noted, Hayden. In the meantime, is there anything else that I can help you with?
  18. CUSTOMER2026-06-24 19:17:21· chat/gorgias_chat
    No
  19. AGENT2026-06-24 19:17:47· chat/helpdesk
    Thank you for chatting with us today. If any other questions arise, please feel free to contact us at any time. xx.
  20. AGENT2026-06-24 19:18:05· chat/helpdeskINTERNAL
    Hello, for order status. Thanks - 2367055NA
  21. AGENT2026-06-24 19:23:17· email/helpdesk
    Dear hayden, We're pleased to inform you that your order #2367055NA has been shipped. Please find your tracking details below: Order Number: #2367055NA Tracking Number: 530814950254 Courier: FedEx Tracking URL: https://www.fedex.com/fedextrack/?trknbr=530814950254 Please note that our order processing timeframe is 1-2 business days while shipping thereafter takes anywhere from 3-5 business days. Weekends, holidays and customs clearance delays may not included. If you have any other questions regarding your order, please don’t hesitate to reach out. We’ll be happy to help. For follow-ups, kindly include all your questions in one email so we can assist you more efficiently. Kindest, Jesselle
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