here's my confirmation of my return! also if possible, i would like the bottoms for the exchange to be a size medium if you haven't shipped it yet!! if there's nothing you can do about it to change it that's okay but if it is possible i would like to switch it to medium and still cheeky! Thank you
AGENT2026-06-04 09:21:22路 email/helpdesk
Dear Kayla,
Thank you for sending this through.
We have noted your request to exchange for the VINCA - BANC top S , bottom M / Cheeky.
To monitor the shipment, can you please send us tracking number or a clearer screenshot of the postage receipt? We'd be glad to check again.
If you have other concerns, please don't hesitate to let us know and we're here to help.
We hope to hear from you soon.
Kindest,
Elaine xx
AGENT2026-06-04 09:22:37路 email/helpdeskINTERNAL
EX 2339458NA / 019B0F2927142
VINBAN2TOPS TIEBAN2BBOTM
CUSTOMER2026-06-04 11:36:54路 email/email
yes i'm so sorry about it not being to clear
AGENT2026-06-07 08:29:14路 email/helpdesk
Dear Kayla,
Thanks for sending this through!
We're pleased to inform you that your exchange has been processed, and a new Order Confirmation has been sent. The tracking number will be provided within the next 1-2 business days.
If you need any further assistance, feel free to reach out鈥攚e鈥檙e happy to help!
Kindest,
Ja
AGENT2026-06-07 08:30:25路 email/helpdeskINTERNAL
#2339458NA / 019B0F2927142
Processed: Jun-7-26
New order #2356110NA
SD: 6/3/26
TN: 9500111595236154458600